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Halifax: Current account reviews

Name: Current account
Rating: 4.28 (988 reviews)

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4.28

Based on 988 reviews, last reviewed 21st Aug 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

Halifax is a bank and it’s where I keep my money. Halifax is a bank and it’s where I keep my money. I put it in there and it stays there until I spend it. How many characters is enough characters? Hav... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (988)

I find them a great company and very helpful, never...

I find them a great company and very helpful, never had any issues Reviewed on: 26th March 2026

Halifax - would highly recommend

App so easy to use regular emails which keep me up to date and would recommend them. They are easy to contact via the app almost immediate and have always been able to answer my questions Reviewed on: 26th March 2026

Easy to deal with, they respond to calls and emails...

Easy to deal with, they respond to calls and emails promptly and give value for money products. They still have High Street branches. Reviewed on: 26th March 2026

Branch access can be tricky

Good customer service but the local branch’s opening hours are quite limited. Reviewed on: 26th March 2026

Zero waiting at branch,,courteous staff,,

Zero waiting at branch,,courteous staff,, Reviewed on: 25th March 2026

I have been with Halifax for 26 years, they have had...

I have been with Halifax for 26 years, they have had good customer service and resolve most issues promptly. Unfortunately, they have closed my nearest branches. I don't think this in the best interests of the customers. Reviewed on: 25th March 2026

I have been with the Halifax for decades

I have been with the Halifax for decades and have found the level of customer service to be of a high standard. They helped me with getting power of attorney for my self and my mother and also when I went through probate when she passed away Reviewed on: 25th March 2026

Our account with it’s benefits is good value

We have an Ultimate Reward account and for £19 a month we have .. mobile phone insurance.. AA breakdown cover … travel insurance and home emergency insurance we find it very good value. Reviewed on: 24th March 2026

Have been a customer since I was 17 years old.

Have been a customer since I was 17 years old. I am now 70 years old!I have never needed to change bank for my current account. Reviewed on: 24th March 2026

Internet banking is very ease to use.

Internet banking is very ease to use. Transactions are quick and you receive a confirmation. Reviewed on: 24th March 2026

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