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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (938 reviews)

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4.12

Based on 938 reviews, last reviewed 9th Jul 2025

81% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Halifax has been my bank for a few years now Halifax has been my bank for a few years now Reviewed on: 9th July 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (938)

Good online service either via app or desktop.

Good online service either via app or desktop. Rapid response from customer services if required. Kept abreast of changes and new offers tailored to personal requirements. Wide range of products and often competitive when compared against alternatives Reviewed on: 2nd April 2025

Very rude aggressive customer service

Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the help I needed because she actually put the phone down on me. I was so upset and stressed out I couldn’t sleep after doing a night shift, I was so annoyed at the rude attitude and the way I was spoken to. I am closing my account today and going elsewhere. I don’t expect to be treated this way. She was so aggressive in her tone and manner. What sort of behaviour is that!! Reviewed on: 30th March 2025

I would always recommend Halifax Bank throughout my...

I would always recommend Halifax Bank throughout my life. Reviewed on: 21st March 2025

Great bank

Great bank. Easy to use mobile app and website for online banking. Good rates of interest on cash investments. Easy to contact support from App and Social Media channels. Reviewed on: 13th March 2025

Best banking app of all.

Best banking app of all. Good account options & great bank tellers Reviewed on: 12th March 2025

Very happy with all aspects of halifax, branch closu...

Very happy with all aspects of halifax, branch closures arent great but their customer service has always been great Reviewed on: 11th March 2025

Great high st bank

Great bank with useful info via their banking app Reviewed on: 9th March 2025

Good experience always looking out for customers

Good experience always looking out for customers Reviewed on: 7th March 2025

Always reliable & trustworthy in my previous dealing...

Always reliable & trustworthy in my previous dealings with them which is a good experience so this is why I have given a good rating Reviewed on: 7th March 2025

OK bank but on a lot of benefits and only small rewa...

OK bank but on a lot of benefits and only small rewards compared to my chase account Reviewed on: 6th March 2025

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