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HSBC: Premier Credit Card reviews

Name: Premier Credit Card
Rating: 3.74 (19 reviews)

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3.72

Based on 19 reviews, last reviewed 8th Apr 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

42%

16%

21%

16%

Latest highest rating:

5

Premier World Elite Credit Card Excellent credit card with great rewards and had a brilliant experience with HSBC Premier customer service (answered straight away, dealt with my enqu... Read more Reviewed on: 8th April 2024

Latest lowest rating:

1

Got cheated by "HSBC Premier World Elite Mastercard" poor value for annual fee of £195 https://www.hsbc.co.uk/credit-cards/premier-credit-cards/ Enjoy complimentary global Wi-Fi access to millions of Wi-Fi networks at key business and ... Read more Reviewed on: 10th July 2023

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About this product

HSBC Premier credit card reviews can help you to find out about the pros and cons of the HSBC Premier card. What kind of features do HSBC customers like? Find out more about the HSBC Premier card by reading our trusted Smart Money People reviews. You can also write your own reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

HSBC Premier Credit Card reviews (19)

Review of the HSBC, Premier Credit Card:

Communication of an offer that I can't actually use!

I recently received an email from HSBC informing me that I could earn bonus points if I spent x amount per month May, June & July. The problem is I got this email at the end of June and haven't spent anything on my card during May, so can't be eligible for the special bonus points! Reviewed on: 29th June 2015

Premier World Elite Credit Card

Excellent credit card with great rewards and had a brilliant experience with HSBC Premier customer service (answered straight away, dealt with my enquiry immediately). Only slight improvement would be a more competitive fee. The World Elite credit card at Lloyds is slightly cheaper and offers very similar benefits; I stuck with HSBC because I've been with them for years but ideally the additional cardholder fee would be waived as a minimum. Reviewed on: 8th April 2024

Got cheated by "HSBC Premier World Elite Mastercard" poor value for annual fee of £195

https://www.hsbc.co.uk/credit-cards/premier-credit-cards/ Enjoy complimentary global Wi-Fi access to millions of Wi-Fi networks at key business and travel venues in more than 120 countries or regions with iPass (in reality the iPass app drains ones mobile phone battery and doesn't work when you need it to work on airlines WiFi) false advert as so many airlines I tried and none accepts iPass. except maybe expensive airline eg Singapore Airline LoungeKey (in reality many airports lounge are not working, if one works it is situated very hidden/far away) 12 months complimentary Expedia+ Gold membership (rubbish expedia Gold membership) can't even find flights to Tokyo and can't even give competitive quotation of flights. Reviewed on: 10th July 2023

Global card

Best card i have ever used anywhere in the world Reviewed on: 11th April 2023

Great, easy product with perks

Great perks, no monthly cost and excellent service Reviewed on: 10th March 2023

Excellent communication

Helpful when things go wrong and help to take stress and worry out of a situation. Making you aware of scammers Reviewed on: 11th February 2023

GREAT rewards

Love their reward system, turning points into cash. Reviewed on: 1st February 2023

Great experience

Always accepted when travelling across the world. Great loyalty points reward as well. Reviewed on: 19th November 2019

Acceptable service and satisfactory range of products

Generally their overall customer service has been acceptable, over the last 10-15 years they have definitely been superseded with the introduction of innovative banks like First Direct and Metro Bank. They need to improve their telephone service and phone app, and certainly their ethical and moral stance in what they invest in. Reviewed on: 7th May 2017

No problems

Not had any issues with this card, but I no longer carry it around as I like the added value I get with my AMEX card, so tend to use that as my go-to option. Also prefer keeping all of my credit spend on one card so that I can better track it. Reviewed on: 21st April 2016

Reliable

I enquires re this card due to a promotional offer being offered. It works well and has been reliable but a few more unexpected perks would be nicer. Was given a higher credit limit than requested though. Reviewed on: 9th March 2016

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