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Insure Your Motor: Insurance Broker reviews

4.47
Based on 171 reviews, last reviewed 14th Oct 2022
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
74%
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14%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

good customer service I introduced to options and eventually got the best suitable to me. Reviewed on: 13th November 2018
Charles 's avatar
Charles

Latest lowest rating:

1

Never ever Absolutely leeches. I dont get it how you got 4.5 stars when nobody gave u more than 1 and that 1 is forced to post a review. Never again. 700 car wo... Read more Reviewed on: 14th October 2022
Ignat Catalin's avatar
Ignat Catalin

About this product

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Insure Your Motor Insurance Broker reviews (171)

Review of the Insure Your Motor, Insurance Broker:

Fern Moore was incredible

5
Ferm Moore was really helpful even gave me some discount on my quote, and plus she sounded quite sexy. Reviewed on: 14th March 2018

Absolutely shocking treatment of an existing customer

1
Contacted when I traded-in existing car for new with request for simple swap over, last Weds - IYM couldn't find correct details for new reg on 'the system' Having mailed V5 docs as requested the following morning, heard nothing. Called again 2 days later on Sat morning as wanting to use new car @weekend...couldn't help as couldn't contact ins partner for my vechile. No managers avail?! - still awaiting manager callback on mon @2pm - still no cover! High premiums with crap service!! Stephen B. Reviewed on: 12th June 2017
Reply from Insure Your Motor Hello Stephen. Thank you for your feedback. I have raised your concerns with our Customer Service Manager and trust you've now been contacted and all is now resolved. Regards Response date: 15th June 2017
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Insure Your Motor

It's alright.

3
Today I spoke with an excellent gentleman (Richard?!) who helped me a lot and answer all my questions very calm and understandable. Ever since I join insure your motor, every single time I ring then either they don't send me the documents that I request, or they speak really quick in a way that I can't understand them... sometimes I end up my phonecall more confused than I was before ringing them. Apart from that, today I had a great experience with the gentleman helping me a lot and being extremely polite! Thanks. Reviewed on: 12th June 2017

Vauxhall insignia

5
I had all the help I needed and t lady I spoke 2 was really helpful Reviewed on: 10th June 2017

Great conversation

4
Very satisfied about the way that I was treated Reviewed on: 10th June 2017

Excellent

5
Always got somone polite to talk you and they can never help you enough! Thank you! Reviewed on: 9th June 2017

Best insurance company

5
Absolutely amazing customer service, very polite and helpful. Reviewed on: 9th June 2017

Amazing!

5
Great company! I just spoke to a customer service lady called Michelle and she honestly was a breathe of fresh air! She was so nice and extremely helpful! And also when I called back for help a gentlemen called Zac was also very helpful! Its nice to finally find an insurance company with lovely staff! I'll definitely be renewing! Give them a call .. you wont regret it! Reviewed on: 9th June 2017

Good customer service

5
I phoned with a query and felt this was dealt with promptly by your colleague vicky bridges Reviewed on: 9th June 2017

Excellent

5
Great experience great customer service Reviewed on: 9th June 2017

excellent customer service

4
The lovely young ladie dealt with my matter quickly and accurately. Reviewed on: 9th June 2017
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