Write a review

Lifetime Pet Cover: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.84 (2397 reviews)

View other Lifetime Pet Cover products

4.84

Based on 2,397 reviews, last reviewed 9th Nov 2024

33% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Had to claim for my dog and it was dealt with effici... Had to claim for my dog and it was dealt with efficiently, with no issues at all. Reviewed on: 9th November 2024

Latest lowest rating:

1

Just an awful experience They failed to set up my direct debit, failed to communicate effectively then just cancelled my policy Reviewed on: 25th October 2024

Read all reviews See your review

About this product

Lifetime Pet Cover offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent Lifetime Pet Cover pet insurance reviews. Our mission is to use the power of YOUR reviews to help increase trust and transparency in financial services. You can help us by writing your own Lifetime Pet Cover pet insurance reviews to help other pet owners to find out what life as an Lifetime Pet Cover pet insurance customer is really like.

Lifetime Pet Cover Pet Insurance reviews (2397)

Review of the Lifetime Pet Cover, Pet Insurance:

Fantastic service

I unfortunately had to use my cover last year when my dog got a bad ear infection, the customer service was fantastic, they made a very stressful situation so much easier. It was all handled directly through the vets and they paid in full within a few weeks of submitting the claim. Reviewed on: 16th August 2024

Had to claim for my dog and it was dealt with effici...

Had to claim for my dog and it was dealt with efficiently, with no issues at all. Reviewed on: 9th November 2024

Provides the cover I need and we’re efficient when I...

Provides the cover I need and we’re efficient when I needed to make a claim. Reviewed on: 27th October 2024

Just an awful experience

They failed to set up my direct debit, failed to communicate effectively then just cancelled my policy Reviewed on: 25th October 2024

Easy, reliable, quick friendly service.

Easy, reliable, quick friendly service. Reviewed on: 22nd October 2024

Wonderful staff, no problems with the service

Wonderful staff, no problems with the service Reviewed on: 18th October 2024

Straight forward claim with pay out

We recently claimed for our dog who unfortunately passed away after realising he had severely progressed cancer. The initial symptoms presented as a tummy bug but our vet trips quickly increased. The process for making a claim was relatively straight forward - I received a text about once a week once the claim progressed. As he was a rescue, it was slightly stressful being questioned if we could provide further medical history for him - but I understand that they need to gather all the info they can. I wonder if it would be more helpful to provide this history/records at the time of buying the insurance - rather than having to worry about it when your pet is actually ill/deceased and also grieving. However, the history we managed to provide was accepted. I phones 3/4 times over the course of the claim, and found all the staff I spoke to very friendly, understanding and detailed in their explanation. I had never gone through a claims process before and they made sure that I understood every step of the way. Ours was quite a straight forward case - he was a very healthy dog with no history of illness. I do wonder how difficult a claim would be if he'd had a history of illness .. but I guess this is the case across most insurance providers. It did take about 6 weeks for the claim to come through - fortunately our vets were happy to wait for the claim to process. Reviewed on: 18th October 2024

Stop Lying

This started out as you needed a vote to be come the greatest pet supplier, now you want a review I would say that was a lie...so as I hate lying and you clearly are lying and I will now presume that the prizes are also bogus that says an awful lot about how we can trust you. If you require a review request a review not an erroneous vote Reviewed on: 18th October 2024

Great product at a great price excellent value for m...

Great product at a great price excellent value for money Reviewed on: 17th October 2024

Really good value for money.

Really good value for money. Easy to claim for my dog. Highly recommended. Reviewed on: 17th October 2024

excellent product and good service

excellent product and good service Reviewed on: 16th October 2024

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub