Smart Money People Logo

London & Country: Mortgage Broker reviews

4.89
Based on 1,303 reviews, last reviewed 6th Apr 2025
117600% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Good but used to be better. L&C did fine this time round but it's really not like it used to be when you had the no voicemail rule. I did feel I had to chase up quite a bit and ... Read more Reviewed on: 6th April 2025
pippa h's avatar
pippa h

Latest lowest rating:

1

Poor service, didn't get back in touch when promised I looked at remortgaging with L&C as I was on my lenders SVR. They asked for all the details as you'd expect and arranged a time to call me back - no ... Read more Reviewed on: 1st February 2022
Craig Dent's avatar
Craig Dent

About this product

Want to read reviews of mortgage broker London & Country? See what the Smart Money People community is saying below to help you decide which broker is right for you. Or have you already used London & Country in the past? Post a review of your experiences and you'll be helping others with their mortgage application!

London & Country Mortgage Broker reviews (1303)

Review of the London & Country, Mortgage Broker:

Gave good advice.

4
Gave good advice. The particular advisor we had didn't reply to emails so you never knew when he was going to call, so that drew the experience out longer than it needed to be as he often rang when you'd decided to do something else for the day instead of waiting to see if he was ringing! Other than that the company are very good at what they do and are reliable with the information they give. Reviewed on: 27th March 2025

Efficient professional service

5
Holly dealt with my remortgage in an efficient professional manner, following up with calls promptly and providing mortgage options. I would highly recommend this company Reviewed on: 1st April 2025

Helpful and nice very well manered

5
Helpful and nice very well manered Reviewed on: 1st April 2025

Very responsive advisor and definitely found the bes...

5
Very responsive advisor and definitely found the best mortgage deal. Reviewed on: 31st March 2025

Easy to deal with and friendly.

5
I originally used L&C for a remortgage and they found me a great deal. They handled everything for me and everyone was friendly and helpful. Reviewed on: 31st March 2025

Helpful, informative, Knowledgable, understanding, f...

5
Helpful, informative, Knowledgable, understanding, free advice Reviewed on: 31st March 2025

From first to last I was hugely impressed with L&C.

5
From first to last I was hugely impressed with L&C. Brian Sands (my advisor) gave extensive and clear advice, was always prompt in replying to a queries and secured me a mortgage deal I was delighted with in a difficult market. He monitored it for me prior to completion to ensure it remained the best deal and made me feel secure in my choice and valued as a client throughout. Reviewed on: 31st March 2025

Very easy to use from start to finish

5
Very easy to use from start to finish Reviewed on: 31st March 2025

Great broker

5
Have worked with their broker, Mark Cooper, for two decades now, always finding Mark to be incredibly efficient and professional. The communication is always very prompt and accurate. Reviewed on: 31st March 2025

Excellent service

5
Staff were very knowledgeable and helpful, they were great to deal with and made the process very easy. The various options were discussed and when the choice was made the whole process was very quickly dealt with. Reviewed on: 31st March 2025

L&C are the best out there!

5
I've used L&C for over 20 years for every house I've ever bought and every re-mortgage I've ever made. To begin with I would scour the high street banks to try to find a mortgage that would beat their quote but I have never managed to achieve that. I trust L&C to find me the best deals out there and have never been disappointed and now no longer even bother to trek along the high street as I know it's futile. They are patient and explain everything thoroughly and in simple terms so I fully understand the information and the process. I can't recommend them highly enough. Reviewed on: 31st March 2025