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Marsden Building Society: Savings reviews

View other Marsden Building Society products
4.94
Based on 3,551 reviews, last reviewed 30th Nov 2024
8% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

In branch service review On the high street and they offer a one-year fixed account. Reviewed on: 30th November 2024
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Latest lowest rating:

1

Couldn’t open an online account I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However t... Read more Reviewed on: 16th August 2024
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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

Marsden Building Society Savings reviews (3551)

Review of the Marsden Building Society, Savings:

Couldn’t open an online account

1
I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However there was nowhere on the page to enter this. I tried several times and on the last attempt was told someone would call me but no one did. Disappointed by the experience which wasted a whole morning of my time. System seems very clunky ie. When entering some numbers you have to constantly click on the number button on the keyboard as you enter each number. Good rates offered but no good to me if I am unable to setup an account! Reviewed on: 16th August 2024
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In branch service review

5
Polite, friendly, efficient service. Reviewed on: 30th November 2024

In branch service review

5
Professional, caring, respectful. Full explanations in an unhurried way. Served by Hannah. Reviewed on: 30th November 2024

In branch service review

5
My priority is the face-to-face consultation and staff courtesy. I would like to confirm all the staff are friendly and courteous. Hannah fully explained all aspects of the ISA, I duly opened and took care to make sure I understood the implications. It was a pleasure to visit the branch. Reviewed on: 30th November 2024

In branch service review

5
Local, good interest rates and friendly staff. Reviewed on: 30th November 2024

In branch service review

5
Like the branch based account (ISA), it's on the high street, and it's staffed with people. Reviewed on: 30th November 2024

In branch service review

5
Staff are very friendly and helpful. Reviewed on: 30th November 2024

In branch service review

5
Personal touches with time to discuss items, no rush!. Reviewed on: 30th November 2024

In branch service review

5
You can actually go into a local branch and talk to a real person. Friendly, attentive and well-informed staff. Reviewed on: 30th November 2024

In branch service review

5
Local branches and informative staff. Reviewed on: 30th November 2024

In branch service review

5
It is a mutual. Local branch providing advice with good product knowledge (great staff). Reviewed on: 30th November 2024

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