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Marsden Building Society: Savings reviews

4.95
Based on 3,596 reviews, last reviewed 31st Dec 2024
15% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

In branch service review Great location and helpful staff. Reviewed on: 31st December 2024
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Latest lowest rating:

1

Couldn’t open an online account I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However t... Read more Reviewed on: 16th August 2024
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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

Marsden Building Society Savings reviews (3596)

Review of the Marsden Building Society, Savings:

Couldn’t open an online account

1
I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However there was nowhere on the page to enter this. I tried several times and on the last attempt was told someone would call me but no one did. Disappointed by the experience which wasted a whole morning of my time. System seems very clunky ie. When entering some numbers you have to constantly click on the number button on the keyboard as you enter each number. Good rates offered but no good to me if I am unable to setup an account! Reviewed on: 16th August 2024

In branch service review

5
Poulton branch is convenient and competitive, and the face-to-face service is valued. Reviewed on: 31st December 2024

In branch service review

5
Passbooks, personal service and a local branch. Reviewed on: 31st December 2024

In branch service review

5
Local branch with easy access. Staff are always helpful and pleasant. Reviewed on: 31st December 2024

In branch service review

5
Courteous, professional and friendly atmosphere. Thank you to the staff for their time. Reviewed on: 31st December 2024

In branch service review

5
Always helpful, and they do not insist on an online application. Reviewed on: 31st December 2024

In branch service review

5
Marie was very efficient and helpful. She gave us all the details we needed. All very clear. Reviewed on: 31st December 2024

In branch service review

5
Local, helpful service and no call centre. Reviewed on: 31st December 2024

In branch service review

5
Local office in Clitheore and attractive interest rates. Reviewed on: 31st December 2024

In branch service review

5
Cashier very professional. Explained product fully to make sure it was the right one for me. Very approachable. Good customer service. Reviewed on: 31st December 2024

In branch service review

5
I like being able to go into branch face-to-face and locally. But it feels unwelcoming on going in, more like an office and the screens need removing. Reviewed on: 31st December 2024

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