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Marsden Building Society: Savings reviews

4.94
Based on 3,551 reviews, last reviewed 30th Nov 2024
8% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

In branch service review On the high street and they offer a one-year fixed account. Reviewed on: 30th November 2024
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Latest lowest rating:

1

Couldn’t open an online account I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However t... Read more Reviewed on: 16th August 2024
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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

Marsden Building Society Savings reviews (3551)

Review of the Marsden Building Society, Savings:

Couldn’t open an online account

1
I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However there was nowhere on the page to enter this. I tried several times and on the last attempt was told someone would call me but no one did. Disappointed by the experience which wasted a whole morning of my time. System seems very clunky ie. When entering some numbers you have to constantly click on the number button on the keyboard as you enter each number. Good rates offered but no good to me if I am unable to setup an account! Reviewed on: 16th August 2024

In branch service review

5
On the high street and they offer a one-year fixed account. Reviewed on: 30th November 2024

In branch service review

5
Excellent customer service and good interest rates. Reviewed on: 30th November 2024

In branch service review

5
Answers telephone promptly. Easy to obtain an appointment. Competitive savings rates. Reviewed on: 30th November 2024

In branch service review

5
Friendly, helpful staff. Local office. Reviewed on: 30th November 2024

In branch service review

5
Friendly, convenient and professional. Reviewed on: 30th November 2024

In branch service review

5
Friendliness and helpfulness of staff plus locality. Reviewed on: 30th November 2024

In branch service review

5
Face-to-face - personal service. Ease of opening an account. Reviewed on: 30th November 2024

In branch service review

5
Explained everything clearly. Very happy. Reviewed on: 30th November 2024

In branch service review

5
Happy that everything has been explained by Ashleigh, she gave full information. Reviewed on: 30th November 2024

In branch service review

5
Clarity - take time to explain things clearly, finding the best product for me and my circumstances. Reviewed on: 30th November 2024

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