Moneybarn reviews
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Moneybarn reviews
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Award winning organisation
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Manage your account or policy via an app or website
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On-line application and approval process
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Fully digital service with no in-person branches
Review summary
People rate this company as Excellent based on 4,080 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Moneybarn makes car finance straightforward and supportive, especially for those with poor credit. The team is friendly, helpful, and keeps you well informed throughout. However, many find the interest rates quite steep and some have had issues with customer service when problems arise or with vehicle faults.
Positive themes
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Moneybarn’s customer service is friendly, helpful, and keeps you informed all along. (71 mentions)
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Moneybarn made getting car finance easy and quick even with poor credit. (30 mentions)
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Moneybarn’s finance process is smooth and hassle free from start to finish. (25 mentions)
Negative themes
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Interest rates with Moneybarn are often very high and a common gripe. (9 mentions)
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Some had poor customer service when facing car issues or payment help. (5 mentions)
About Moneybarn
Moneybarn is an award-winning UK lender of specialist car, van and motorbike finance.
Established in 1992, Moneybarn was independent for 22 years before becoming part of the Vanquis Banking Group in 2014.
Moneybarn provides responsible vehicle finance to people who might have struggled to get approval from mainstream lenders. Their customers may be new to credit, be self-employed and need to finance a car or have had a problem such as a CCJ or an IVA in the past.
Moneybarn at a glance
Contact details
- Phone
- 0330 555 1230
- [email protected]
- Social media
Reviews for Moneybarn
Showing 11 of 4080 company reviews • Last reviewed within 7 days
Moneybarn loan sharks disguised as a finance company.
Moneybarn loan sharks disguised as a finance company. I took out a car loan with Moneybarn in 2022 while expecting a baby and needing a... Moneybarn loan sharks disguised as a finance company. I took out a car loan with Moneybarn in 2022 while expecting a baby and needing a reliable vehicle. The interest was extremely high, but due to being in an IVA I had limited options. For the first 13 months I paid every instalment. Then my life collapsed overnight I lost my job, and my six month old daughter was rushed to hospital with daily seizures. We were awake day and night caring for her while waiting weeks for government support. My IVA provider immediately gave me a payment break. Moneybarn did the opposite. Despite me being completely honest about our situation, they offered no help, ignored FCA guidelines on vulnerable customers, pressured me to hand the car back, cancelled my agreement, sent bailiffs, and took me to court all while I was still making payments totalling over £1,500. All I asked for was a temporary payment break and a repayment plan once my situation improved. They refused everything. Moneybarn showed no compassion, no responsibility, and no compliance with regulations. They behaved exactly like loan sharks. I am now taking Moneybarn back to court for creating an unfair relationship, as recommended by the judge. Avoid this company. Choose a lender that actually follows the law. Read more Read less
Easy and comfortable , not pushy but supportive.
Easy and comfortable , not pushy but supportive.
Products from Moneybarn
Showing all products offered by Moneybarn
Car finance
by MoneybarnMoneybarn car finance agreements last between 36 and 60 months. You’ll need to meet monthly earning requirements, be aged between 20 and 75, have a full valid UK licence and...
Car finance
by MoneybarnMoneybarn car finance agreements last between 36 and 60 months. You’ll need to meet monthly earning requirements, be aged between 20 and 75, have a full valid UK licence and...
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