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Moneybarn: Car Finance reviews

View other Moneybarn products
4.83
Based on 3,216 reviews, last reviewed 21st Jan 2025
75% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Really quick response on getting the finance. Really quick response on getting the finance... Agreed in principle in minutes. Reviewed on: 21st January 2025
Elisio P's avatar
Elisio P

Latest lowest rating:

1

Please stay away from Moneybarn! Please stay away from Moneybarn! If you have issues with your veichle they are so unprofessional. They will not listen or communicate, finally won my ... Read more Reviewed on: 5th December 2024
Carly W's avatar
Carly W
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About this product

Looking for a new car finance provider? Read our community reviews of Moneybarn on Smart Money People. People like you share their comments, and experiences on our site in order to guide others who are looking for Moneybarn car finance reviews. Have you had experience with Moneybarn? Join our community of reviews, and leave a review of your own, and you too will be helping people find the right car finance providers!

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Moneybarn Car Finance reviews (3216)

Really quick response on getting the finance.

5
Really quick response on getting the finance... Agreed in principle in minutes. Reviewed on: 21st January 2025
Elisio P's avatar
Elisio P

Please stay away from Moneybarn!

1
Please stay away from Moneybarn! If you have issues with your veichle they are so unprofessional. They will not listen or communicate, finally won my case after 6 months after providing ridiculous amounts of evidence despite issues being very clear. Also had to get FOS involved so they would listen - now they owe me a refund they have not paid and ignore all calls and emails. Honestly the worst company EVER! Reviewed on: 5th December 2024
Carly W's avatar
Carly W

Still paying for a bike is haven't seen in 8 months

1
With Moneybarn – I just got recognised as one of their top fans! Which is weird as this is my review. I've had an account 12 months now and in that time I've seen my vehicle for 4 and a half months. It initially went back to the dealer in the first 4 days due to a broken shift. They replaced. Same issue again (plus others)4.5 months later and they went to complaints after dealer wouldn't admit liability.. found in my favour, after 5 months at the dealer. And stated once id paid to make some basic replacements to get it roadworthy the dealer would be fixing the rest. Moneybarn informed me the case was closed and wouldn't be reopened now and anything else would need to go to the financial ombudsman. We'll apparently it was closed for.me but the dealer could reopen it and did so adding further information supposedly and then moneybarn stated it was all my fault so no repairs would be made. By the stage 6 months have passed Moneybarn gave me the option of my picking up the vehicle or them doing it and adding the cost to my finance. I told them to pick it up. Recieve a cryptic email stating the bike would be taken into stock. Spent an entire week emailing and calling to eventually find out this meant they were going to take it into storage and have it inspected again and then decide what to do... one of the options being they store it until the final payment when the vehicle becomes mine??? No-one can give a straight answer. Complaints won't answer emails and apparently won't take calls. Leaves a very very sour taste as I've now paid over £3800 on a vehicle I've seen and had control of for 4.5 months and the other 7.5 months has been back at the dealer And yet still no answer as to if or when I will see this bike again After leaving a review elsewhere a month ago was told compaints team were going to look into it. 4 weeks later and nothing. Called 8 days ago to find out where my bike is as at this stage it may as well be stolen as noone seems to know whete it is. I was told I'd have a call back next day Nothing. Called again last week to be told tge bike had been inspected, then put up for sale, then put on hold. The customer service rep had no idea what's going on Absolutely disgusted with the lack of customer care or empathy with this company They reply to reviews publicly saying they would get in touch and nothing Reviewed on: 4th November 2024
Andrew M's avatar
Andrew M

I have been in money barn agreements for the last th...

5
I have been in money barn agreements for the last three years I think they are the only financial company I can recommend thank you . Reviewed on: 20th October 2024
Hassan 's avatar
Hassan

Easy to useredf

5
Easy to use and ensured understood every step of process. Covered all the derails to ensure nothing was left out. Reviewed on: 23rd August 2024
P S's avatar
P S

Mis-sold Credit Agreement.

1
Mis-sold Credit Agreement. Car starting showing problems since the very first day and MoneyBarn did nothing about it. All MoneyBarn was concerned about was their monthly payments and hiding behind the mis-sold credit agreement. DO NOT USE MONEYBARN Reviewed on: 23rd August 2024
Chetan B's avatar
Chetan B

Great and fast service for a motorcycle purchase

5
Great and fast service for a motorcycle purchase Reviewed on: 1st August 2024
Chris C's avatar
Chris C

Ease of setting up.

5
Ease of setting up, ease of payments taken direct, spread of costs Reviewed on: 30th July 2024
Carol B's avatar
Carol B

Over priced

1
Never realised how much over I had to pay for my car. Reviewed on: 17th July 2024
Monique E's avatar
Monique E

Really happy with money barn the service I got was e...

5
Really happy with money barn the service I got was excellent and would definitely tell friends n family about you Reviewed on: 7th July 2024
GLYN WARRINGTON's avatar
GLYN WARRINGTON

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