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NatWest: Natwest Rooster Money reviews

Name: Natwest Rooster Money
Rating: 4.91 (13255 reviews)

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4.92

Based on 13,255 reviews, last reviewed 15th May 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

User friendly good customer support User friendly good customer support Reviewed on: 15th May 2025

Latest lowest rating:

1

Happy Always helpful and friendly, easy to deal with Always helpful and friendly, easy to deal with Reviewed on: 16th April 2025

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About this product

Our RoosterMoney Pocket Money App reviews can help you to find out what life as a RoosterMoney customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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NatWest Natwest Rooster Money reviews (13255)

Cannot recommend highly enough!

I opened Rooster money cards for both of my sons as they started to become more independent. It allows us the reassurance we can always send them money when they are away from us but also monitor their spending, allow us to award money for chores and keep money in the parent pot to be allocated when appropriate. I love that the app is available to both parents and both boys. It is just an easy user friendly service overall. Reviewed on: 21st February 2024

I have never had a problem and very smooth to transf...

I have never had a problem and very smooth to transfer and my Rooster account is amazing Reviewed on: 21st February 2024

Personable and helpful

Have had accounts with NatWest since 16 years old. I also have savings accounts for both myself and my children with natwest.They always call to review my accounts annually to see what the best deals would be for me andy money. Reasonably adaptable to working life although one day a week longer opening hours would be a godsend when periodic things crop up that need a visit. They are a friendly bunch and always make it a personal experience. Reviewed on: 21st February 2024

Rooster cards were easy to set up and use.

Rooster cards were easy to set up and use. There was no charge for them because I am already a NatWest customer so that was an extra bonus. Reviewed on: 21st February 2024

UX and UI is key

User experience and interface navigation is key - it's what drives and maintains customer engagement. Whilst better than most, I think it could do with further review and a little more thought from an end users' perspective. Reviewed on: 21st February 2024

Rooster Money - parent/child flexibility and freedom.

Rooster Money allows me the flexibility to schedule, add, remove funds to my daughters’ accounts/cards and provides me with rapid financial visibility when transactions are processed on their cards. The features of the app allow me, as a parent, the controls I feel are necessary to keep not just their money but my money safe, all while providing my children an element of freedom to spend their money like an adult. Reviewed on: 21st February 2024

Excellent communication, effective customer service,...

Excellent communication, effective customer service, definitely value for money. A great step towards financial literacy for the younger generations Reviewed on: 21st February 2024

We love Natwest Rooster!

We love Natwest Rooster! The kids love the choice of card design and the app is great for both parents and children to use Reviewed on: 21st February 2024

Positive experiences of a Rooster Account.

Myself and my daughter have had a very positive experience with her Rooster account. It is easy for her to be independent in paying for her favourite hobby of horse riding. I love the convenience of transferring money from one account to the other with the user friendly app. I also like receiving the notification when my daughter has used her card. It is very easy to set up the app to meet your needs. Reviewed on: 21st February 2024

Great experience and easy to use apps

Great experience and easy to use apps Reviewed on: 21st February 2024

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