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Partners Credit Union: Loans reviews

Name: Loans
Rating: 4.93 (798 reviews)

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4.89

Based on 798 reviews, last reviewed 7th Feb 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent scheme top ups easy excessible paid out fast Excellent scheme top ups easy excessible paid out fast Reviewed on: 7th February 2025

Latest lowest rating:

1

charge every member £20 per year without consent Partners have decided to charge every member £20 per year without notice. They have started charging every member £20 AFTER I got my loan out. So it w... Read more Reviewed on: 5th April 2024

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About this product

Partners Credit Union offer a range of personal loans.

To make sure there are always enough funds for loans, members are required to continue saving a minimum of £15 per month whilst repaying a loan. This means your savings grow during your loan repayment term or you can repay your loan earlier.

Partners Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Partners Credit Union before, you can also leave a review and share your experience.

Partners Credit Union Loans reviews (798)

Review of the Partners Credit Union, Loans:

Customer Service as it should be. First Class.

Having been a member of Partners for over 2 decades, I can guarantee the people involved make you feel like family. For loans or savings - Partners is a no-brainer. Reviewed on: 12th June 2023

Fast efficient Helpful

Had a query asked via app was replied to quickly and thoroughly followed steps and was completed quickly Reviewed on: 2nd March 2023

Excellent service for the community

Really quick response to a loan application Reviewed on: 15th February 2023

Amazing staff!

The staff at Partners are incredible! Always get back to you and so helpful, friendly, knowledgeable and my loan was so quick! Don't hesitate to use this organisation, fantastic! Reviewed on: 22nd December 2022

RUDE Employees

Every single time I call or receive a call the customer service representative is completely rude and VERY unprofessional. I CANNOT wait for my loan to be paid in full, I will NEVER do business with them and recommend no one else do business there. Reviewed on: 28th October 2022

Fast, efficient and reliable

Having been a customer for many years, I can wholeheartedly say that Partners Credit are a vital service in our community. The advisors are polite, knowledgeable and will go above and beyond what is required. With the new technological changes they’ve implemented, it means a much faster and convenient service for customers too. Reviewed on: 6th October 2022

Great company

Me and my mum have been saving with partners credit union for over 10 years and couldn’t fault them- always get in touch over any queries fast and efficient would highly recommend! Reviewed on: 26th September 2022

Excellent service

It was really nice to speak to someone who treats you as an individual. Friendly and helpful, the loan application was processed with ease and speed. Definitely deserve top marks! Reviewed on: 17th August 2022

Excellent service in times of need

I was provided with a loan to support me during covid and when I became ill I was granted additional time to cover my payments, would recommend this service. Reviewed on: 15th August 2022

Great company to help the little people.

Very nice and helpful, and not stupid lenders. Reviewed on: 14th August 2022

Fantastic service!

Always had a "smile" in their voice and nothing is ever too much trouble. Ever! Reviewed on: 14th August 2022

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