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Pennine Community Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (242 reviews)

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4.98

Based on 242 reviews, last reviewed 17th Jun 2025

23800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Wonderful experience, even on the app, messages are... Wonderful experience, even on the app, messages are replied to in matter of minutes Reviewed on: 17th June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Pennine Community Credit Union Loans reviews (242)

Review of the Pennine Community Credit Union, Loans:

Excellent credit union, always there to help and an...

Excellent credit union, always there to help and an easy, stress free way to save.Would highly recommend to anyone. Reviewed on: 31st March 2025

Reply from Pennine Community Credit Union Hi Chantelle, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 2nd April 2025

Very helpful team excellent service

Very helpful team excellent service Reviewed on: 16th June 2025

Reply from Pennine Community Credit Union Hi Lee, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 17th June 2025

Highly recommend

The sign up process it super easy, and transactions are very quick, top-ups every 3 months are really handy, and everyone ive spoke to have been super friendly. Would highly recommend! Reviewed on: 16th June 2025

Reply from Pennine Community Credit Union Hi Hannah, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 17th June 2025

Quick and easy

Quick and simple to do easy steps Reviewed on: 16th June 2025

Reply from Pennine Community Credit Union Hi Shane, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 17th June 2025

Quite process and staff very attentive

Quite process and staff very attentive Reviewed on: 16th June 2025

Reply from Pennine Community Credit Union Hi Shaznay, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 17th June 2025

very good service and really helpful non judgemental

very good service and really helpful non judgemental Reviewed on: 14th June 2025

Reply from Pennine Community Credit Union Hi Lorraine, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 16th June 2025

Brilliant customer service and fast acting

Brilliant customer service and fast acting Reviewed on: 13th June 2025

Reply from Pennine Community Credit Union Hi Kayla, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 16th June 2025

Great communication

Great communication and very quick responses and is always available to help Reviewed on: 13th June 2025

Reply from Pennine Community Credit Union Hi Veki, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 16th June 2025

Easy and quick process.

The process was easy and quick to complete. Communication was efficient and I received a decision in the time specified. Reviewed on: 12th June 2025

Reply from Pennine Community Credit Union Hi Jo, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 12th June 2025

Fast and efficient No problems at all topping up my...

Fast and efficient No problems at all topping up my existing loan Reviewed on: 12th June 2025

Reply from Pennine Community Credit Union Hi Stacey, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 12th June 2025

Excellent service definitely recommend

Excellent service definitely recommend Reviewed on: 12th June 2025

Reply from Pennine Community Credit Union Hi Lisa, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 12th June 2025

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