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Pennine Community Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (242 reviews)

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4.98

Based on 242 reviews, last reviewed 17th Jun 2025

23800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Wonderful experience, even on the app, messages are... Wonderful experience, even on the app, messages are replied to in matter of minutes Reviewed on: 17th June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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Pennine Community Credit Union Loans reviews (242)

Review of the Pennine Community Credit Union, Loans:

Very good fast communication very pleased with the s...

Very good fast communication very pleased with the service provided Reviewed on: 27th March 2025

Reply from Pennine Community Credit Union Hi Laura, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 2nd April 2025

Brilliant

I have always had a fantastic experience with PCCU, there’s no judgement and they are all very helpful. They provide our community with a great reliable service. Reviewed on: 10th June 2025

Reply from Pennine Community Credit Union Hi Rebecca, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 11th June 2025

Second to none service.

Second to none service. Always quick to respond to any questions which I find brilliant. Reviewed on: 10th June 2025

Reply from Pennine Community Credit Union Hi Tina, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 11th June 2025

Amazing service, quick response very helpful staff

Amazing service, quick response very helpful staff Reviewed on: 10th June 2025

Reply from Pennine Community Credit Union Hi Ann, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 11th June 2025

Lovely friendly team I would recommend pccu for any...

Lovely friendly team I would recommend pccu for any small loan Reviewed on: 9th June 2025

Reply from Pennine Community Credit Union Hi Wayne, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 11th June 2025

Quick easy experience with an added bonus of being a...

Quick easy experience with an added bonus of being able to save within multiple different accounts ie a Christmas account, an instant access account etc Reviewed on: 9th June 2025

Reply from Pennine Community Credit Union Hi Jae, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 11th June 2025

Excellent and fast response and customer service is...

Excellent and fast response and customer service is excellent too Reviewed on: 9th June 2025

Reply from Pennine Community Credit Union Hi Jenna, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 11th June 2025

Very handy when needing a loan also quick at deposit...

Very handy when needing a loan also quick at depositing would recommend to anyone looking for extra funds or to open savings accounts . Thank-you pccu Reviewed on: 9th June 2025

Reply from Pennine Community Credit Union Hi Zgc, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 11th June 2025

Good service quick response.

Good service quick response. loan decisions come back very quick, questions where easy to answer. straight forward service with not much IT skills requires Reviewed on: 9th June 2025

Reply from Pennine Community Credit Union Hi Pru, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 11th June 2025

Thankyou so much for you help.

Thankyou so much for you help. The app could possibly do with tweaking as it's a bit hard to keep a convo going without it gliitching Reviewed on: 9th June 2025

Reply from Pennine Community Credit Union Hi Lorraine, Thank you very much for your feedback. We are pleased to hear about your experience with us. We shall pass your feedback onto our app providers for them to have a look into this. Many thanks! Response date: 11th June 2025

Good opportunity to save money long term

Good opportunity to save money long term despite interest, I've found it an affordable easy way to ensure repayments are on time and a savings pot is built up to enjoy in the future. I intend to increase my savings over a 3 - 5 year period before withdrawing and be able to treat my family to a fantastic well deserved holiday no expenses paid thanks to Pennine Credit Union. I am learning how to save and appreciate my money. Reviewed on: 6th June 2025

Reply from Pennine Community Credit Union Hi Dz, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 11th June 2025

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