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Plum: Savings Account reviews

Name: Savings Account
Rating: 4.94 (10523 reviews)

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4.94

Based on 10,523 reviews, last reviewed 5th Jun 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great customer service I recently signed up for my first account with Plum. Although the initial registration process was a little tricky, I was assisted by very friendly a... Read more Reviewed on: 5th June 2024

Latest lowest rating:

1

Atrocious customer support Atrocious customer support, tried to deposit £10k into a Plum ISA, failed on multiple attempts, customer support couldn’t care less, and it takes days... Read more Reviewed on: 5th April 2024

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About this product

Plum is an automatic savings/personal finance app which can help you save money by making savings automatic. If you're considering using this innovative new app, read our Plum reviews first to see what previous users have said about using the automated savings, in terms of ease of use, accuracy, and amounts saved. Already used the Plum app to help save some money? Share a review with our community and you'll be helping others choose whether Plum is right for them, and to discover the best personal finance apps.

Plum Savings Account reviews (10523)

Review of the Plum, Savings Account:

Atrocious customer support

Atrocious customer support, tried to deposit £10k into a Plum ISA, failed on multiple attempts, customer support couldn’t care less, and it takes days to get responses. Reviewed on: 5th April 2024

Reply from Plum Hi Richy. I'm so sorry about your experience. I'd be happy to investigate this further for you. Response date: 15th April 2024

Great customer service

I recently signed up for my first account with Plum. Although the initial registration process was a little tricky, I was assisted by very friendly and helpful team members. They also followed up to ensure that I was comfortable with using the app and that my queries were resolved. The app itself is convenient and provides a handy overview of my savings. Reviewed on: 5th June 2024

Used to be a great service but they have over compli...

Used to be a great service but they have over complicated it and made it much harder to manage and understand Reviewed on: 26th May 2024

It’s a great app, helps you save without having to t...

It’s a great app, helps you save without having to think about it. I have never needed to customer service so I can’t comment on that but that app is easy to navigate and user friendly. Reviewed on: 25th May 2024

Plum are a great Internet-based bank

Plum have made it easy and understandable for me to invest in a cash ISA at a really competitive interest rate. The app is really easy to use and has levels of functionality, some behind pay walls but it is clear what each level of account offers to give customers an informed choice, plus lots of incentives to save money in small amounts over time. Reviewed on: 24th May 2024

Plum takes the thinking out of saving.

Plum takes the thinking out of saving. I have been using them for a year and I actually don't keep track of how much I've saved now - it's just all going away for a rainy day and it's changed how I think about savings! Reviewed on: 24th May 2024

Plum has supported my savings

Plum has really helped me to save again after the cost of living went up. Before, I was tempted to take money out of my savings for things I didn't need. However, as Plum lets you personalise your money into different pockets, it means it's easier to forget your money is there while letting it accumulate. Reviewed on: 24th May 2024

Easy to connect and use.

Easy to connect and use. Love the design and simplicity. Reviewed on: 17th April 2024

The Best Cash ISA Rate!

I downloaded Plum when I saw they were offering a 5.17% Cash ISA a lot higher than what I was getting currently! I was pretty good at putting money aside and saving in general but the Brain feature has improved my savings dramatically, the Plum Interest also offers a low risk, decent interest account as well to store any extra savings I make with Plum! Reviewed on: 16th April 2024

Fantastic user friendly platform and always recommen...

Fantastic user friendly platform and always recommend to others Reviewed on: 15th April 2024

Amazing app with awesome user interface.

Amazing app with awesome user interface. The savings account offer a much greater yield than banks. Reviewed on: 15th April 2024

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