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Plum reviews

Plum logo
Rated Excellent 4.80/5

Plum reviews

Verified business Last reviewed within 14 days
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Offers free financial literacy resources
    Offers free financial literacy resources
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 14,718 product reviews

Average score of 4.80/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Plum have trended negatively over the past 90 days

Plum makes saving effortless with its easy-to-use app and clever automation that quietly builds your savings without stress. The variety of saving pots, investment options, and ISAs help keep money organised and growing. Some users found customer service slow or unhelpful, especially with ISA transfers and withdrawals, and a few felt premium costs were high.

Positive themes

  • Plum’s app makes saving easy and automatic, so you barely notice the money leaving your account.
  • Plum’s customer service is polite and helpful when you need support or have questions.
  • Plum offers great interest rates on Cash ISA and savings accounts that help money grow.

Negative themes

  • Some users found Plum’s customer support slow or unresponsive with ISA transfers and withdrawals.
  • The interest rates can drop or change unexpectedly which some found confusing or disappointing.
  • A few felt Plum’s premium options are pricey and tricky to cancel.
Summarised by AI
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About Plum

Plum help millions of people take control of their money via the Plum app.

Established in 2014, Plum is based in London with offices in Athens and Nicosia. It’s free to download the Plum app and start saving, you can unlock more features when you upgrade.

Plum offer smart tools for saving, investing and budgeting.

Plum at a glance

Contact details

Email
[email protected]
Social media

Reviews for Plum

Showing 11 of 14718 company reviews Last reviewed within 14 days

Easy to use, all online.

Easy access savings 13th June 2026

Easy to use, all online. Great app, user friendly

Rated Excellent 5.00/5
Read more product reviews

I’m relatively new to plum, around two years I have...

Easy access savings 9th June 2026

I’m relatively new to plum, around two years I have been a user of this personal finance app. I’ve saved a considerable amount of money... I’m relatively new to plum, around two years I have been a user of this personal finance app. I’ve saved a considerable amount of money over this time, with the help of the pockets plum helps set aside. Money that I maybe would spend elsewhere or money I wouldn’t miss would be divided up into said pockets and saved until I have something expensive to pay for like a holiday. It’s saving money for me in the background of my busy life. Absolutely love plum! And would highly recommend. Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Easy to set up and top savings rates

    Easy to set up and top savings rates

    {"display":"Gareth Evans","full_name":"Gareth Evans","avatar":{"url":"\/assets\/uploads\/avatars\/users\/735594.png"}}'s avatar
    Cash ISA
    Gareth Evans 25th April 2026
  • 5.00/5

    Plum Cash ISA

    My experience with the Plum Cash ISA has been mostly positive. It was quick to set up through the app, and I like that it’s... My experience with the Plum Cash ISA has been mostly positive. It was quick to set up through the app, and I like that it’s easy to manage alongside my other savings. The interest rate is competitive compared to some traditional savings accounts, and it’s helpful being able to see my savings grow tax-free. I also like that it feels quite flexible, with the option to deposit small amounts and transfer money in easily. The app does a good job of tracking savings and making things simple. However, the interest rate can change, and some of the best rates are only available under certain conditions or for a limited time, which can be a bit confusing. Withdrawals are also something to be mindful of depending on how the account is set up. Overall, it’s a convenient and modern way to save, especially for someone who prefers managing money digitally. Read more Read less

    {"display":"TG","full_name":"TG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    TG 25th April 2026
  • 5.00/5

    Plum has made saving money fit for me.

    Plum has made saving money fit for me. It helps me save daily without even having to think about it and the best part is... Plum has made saving money fit for me. It helps me save daily without even having to think about it and the best part is I'm able to personalise exactly how I want to save. Being able to change my accounts 'brain' to tell my plum account what to save and when is so important for me as I can adapt this based on what I have coming up. For example if I have nothing on for a few months I am able to change my plum account settings to save a little more so that when it comes to those months that I have to spend extra such as Christmas time it doesn't effect my savings too much as I have been able to save extra in past months. Not having to think about saving and just having plum do the calculations and moving the money for me is so easy as I don't have to worry about doing that so it's stress free. Accessing my savings is easy too and I can withdraw the same day! Read more Read less

  • 5.00/5

    Very good as it has enabled me to make wise decision...

    Very good as it has enabled me to make wise decisions about saving and investing money. The entire family uses Plum

  • 5.00/5

    Enjoyable

    I have plodded on through every day ‘banking’ for years with no extras. A friend introduced me to plum and it has completely changed my... I have plodded on through every day ‘banking’ for years with no extras. A friend introduced me to plum and it has completely changed my relationship with my money, I find it enjoyable to save. Thank you Read more Read less

  • 5.00/5

    Plum has put my money in front of me in an extremely...

    Plum has put my money in front of me in an extremely informative and easy to access way.

  • 5.00/5

    Great for saving!

    Great for saving! It has really helped me to put money aside

  • 5.00/5

    Easy and user friendly app that allows you to set th...

    Easy and user friendly app that allows you to set the amount of money you want to save each month. Lots of features and categories to choose from.

  • 5.00/5

    Helps me out aside money without having to think abo...

    Helps me out aside money without having to think about it. So easy to use

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