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Plum reviews

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Rated Excellent 4.94/5

Plum reviews

Verified business

Review summary

People rate this company as Excellent based on 12,621 product reviews

Average score of 4.94/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Plum have trended negatively over the past 90 days

Latest positive rating

5/5

Easy to use & transparent App, especially for a begi...

Easy to use & transparent App, especially for a beginner investor.

{"display":"susan riley","full_name":"susan riley","avatar":{"url":"\/assets\/uploads\/avatars\/users\/634331.png"}}'s avatar
Investment app
susan riley 23rd August 2024

Latest negative rating

1/5

Atrocious customer support

Atrocious customer support, tried to deposit £10k into a Plum ISA, failed on multiple attempts, customer support couldn’t care less, and it takes days to get responses.

{"display":"Richy","full_name":"Richy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings Account
Richy 5th April 2024

About Plum

Plum is a personal finance app which is for “saving you money before you know it. Literally.” By using AI and analysing your spending, the app claims to be able to help you save money, automatically. If you’re unsure if this is right for you, read our Plum reviews first to see what people who’ve used the app have said about it. Already using Plum to help you save money? Or have used it in the past? Please share a quick review, and you'll be helping others choose the right personal finance apps for their needs!

Plum at a glance

Reviews for Plum

Showing 11 of 12621 company reviews

Easy to use & transparent App, especially for a begi...

Investment app 23rd August 2024

Easy to use & transparent App, especially for a beginner investor.

Rated Excellent 5/5
Read more product reviews

I've been with Plum for several years and they have...

Investment app 22nd August 2024

I've been with Plum for several years and they have been great. The app is easy to use and you can get incontact woth a... I've been with Plum for several years and they have been great. The app is easy to use and you can get incontact woth a real person quickly, the investments are clear and understandable. I feel like all the information is really clear. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Great customer service

    I recently signed up for my first account with Plum. Although the initial registration process was a little tricky, I was assisted by very friendly... I recently signed up for my first account with Plum. Although the initial registration process was a little tricky, I was assisted by very friendly and helpful team members. They also followed up to ensure that I was comfortable with using the app and that my queries were resolved. The app itself is convenient and provides a handy overview of my savings. Read more Read less

  • 5/5

    Easy to use, great rates, even fun and also helpful.

    Easy to use, great rates, even fun and also helpful. it’s refreshing for a savings app to have a sense of humour! I’ve used it... Easy to use, great rates, even fun and also helpful. it’s refreshing for a savings app to have a sense of humour! I’ve used it for years now and wouldn't switch for anything else. It’s also very effective and I’ve saved loads. Read more Read less

    {"display":"Tim","full_name":"Tim","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Investment app
    Tim 28th May 2024
  • 3/5

    Used to be a great service but they have over compli...

    Used to be a great service but they have over complicated it and made it much harder to manage and understand

    {"display":"O-S-J","full_name":"O-S-J","avatar":{"url":"\/assets\/uploads\/avatars\/users\/778466.png"}}'s avatar
    Savings Account
    O-S-J 26th May 2024
  • 5/5

    It’s a great app, helps you save without having to t...

    It’s a great app, helps you save without having to think about it. I have never needed to customer service so I can’t comment on... It’s a great app, helps you save without having to think about it. I have never needed to customer service so I can’t comment on that but that app is easy to navigate and user friendly. Read more Read less

  • 5/5

    I love that app.

    I love that app. I wasn’t good at saving and investing but I learn with plum and now I’m proud of my achievement. i would... I love that app. I wasn’t good at saving and investing but I learn with plum and now I’m proud of my achievement. i would recommend Plum to all people who want to do better with their money Read more Read less

    {"display":"OcCiS","full_name":"OcCiS","avatar":{"url":"\/assets\/uploads\/avatars\/users\/679657.png"}}'s avatar
    Investment app
    OcCiS 24th May 2024
  • 5/5

    Plum are a great Internet-based bank

    Plum have made it easy and understandable for me to invest in a cash ISA at a really competitive interest rate. The app is really... Plum have made it easy and understandable for me to invest in a cash ISA at a really competitive interest rate. The app is really easy to use and has levels of functionality, some behind pay walls but it is clear what each level of account offers to give customers an informed choice, plus lots of incentives to save money in small amounts over time. Read more Read less

  • 5/5

    Plum takes the thinking out of saving.

    Plum takes the thinking out of saving. I have been using them for a year and I actually don't keep track of how much I've... Plum takes the thinking out of saving. I have been using them for a year and I actually don't keep track of how much I've saved now - it's just all going away for a rainy day and it's changed how I think about savings! Read more Read less

  • 5/5

    Plum has supported my savings

    Plum has really helped me to save again after the cost of living went up. Before, I was tempted to take money out of my... Plum has really helped me to save again after the cost of living went up. Before, I was tempted to take money out of my savings for things I didn't need. However, as Plum lets you personalise your money into different pockets, it means it's easier to forget your money is there while letting it accumulate. Read more Read less

  • 5/5

    Nothing to dislike.

    I haven't had cause to contact customer service - hence the neutral rating. However, I feel this demonstrates the quality of service provision.

    Products from Plum

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