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Post Office: ISAs reviews

1.74
Based on 12 reviews, last reviewed 7th Apr 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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8%
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0%
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58%

Latest highest rating:

5

Trusted company Easy to deal with, plenty of branches to visit in person with knowledgeable staff to help with queries avoiding automated phone calls Reviewed on: 14th August 2022
Emma Davies's avatar
Emma Davies

Latest lowest rating:

1

Awful customer service Recently took out a post office isa by transferring from another bank. I asked some questions by secure message as they request but whilst waiting for... Read more Reviewed on: 7th April 2025
Nobby C's avatar
Nobby C

About this product

Post Office ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Post Office is really like. Oh, and if you have experience using a Post Office ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

Post Office ISAs reviews (12)

Review of the Post Office, ISAs:

Awful customer service

1
Recently took out a post office isa by transferring from another bank. I asked some questions by secure message as they request but whilst waiting for an answer have recently transferred this years isa allowance but for days later have no idea where my money is and after 2 weeks am still waiting an answer to my secure message as I am so confused. Wish I had looked at reviews before opening this but that’s my own fault. One thing is for sure, once I track down my missing £20k (I presume it’ll show eventually) I am closing this account immediately and transferring it elsewhere (already open and waiting). Terrible customer service to just ignore you. Shame on you Post office/Bank of Ireland, Disgusted with you!!! Reviewed on: 7th April 2025

I was upset that the original price on the website changed as too many applied

4
I think if an isa offer is limited to people it should be stated up front. Reviewed on: 21st April 2015

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