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Post Office: ISAs reviews

Name: ISAs
Rating: 2.25 (12 reviews)

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1.74

Based on 12 reviews, last reviewed 7th Apr 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

17%

2 star

58%

Latest highest rating:

5

Trusted company Easy to deal with, plenty of branches to visit in person with knowledgeable staff to help with queries avoiding automated phone calls Reviewed on: 14th August 2022

Latest lowest rating:

1

Awful customer service Recently took out a post office isa by transferring from another bank. I asked some questions by secure message as they request but whilst waiting for... Read more Reviewed on: 7th April 2025

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About this product

Post Office ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with Post Office is really like. Oh, and if you have experience using a Post Office ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

Post Office ISAs reviews (12)

Review of the Post Office, ISAs:

Dreadful long delay in ISA transfer

It is now 4 weeks since i asked The Post Office to have my ISA transferred to a different provider. They have rejected my request 4 times now for one reason or another. I have lost interest in the meantime as the ISA is sitting in a holding account. I have had to keep phoning them up to ask why it has not been transferred. The most recent excuse was apparently due to the fact that the new bank doen't accept cheques. What banks today do business with paper cheques? I think they want to keep my money. Disgraceful. I am still waiting for this to be sorted out. I will not be putting any more money into a Post office ISA. Reviewed on: 21st June 2021

I was upset that the original price on the website changed as too many applied

I think if an isa offer is limited to people it should be stated up front. Reviewed on: 21st April 2015

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