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Protect Line: Life and Health Insurance Broker reviews

4.92
Based on 773 reviews, last reviewed 16th Oct 2022
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
2 star
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Absolutely outstanding Spoke to two gents and they were both polite and they could be... Helped me get my life insurance set up and minumt payments a month to keep my kids w... Read more Reviewed on: 16th October 2022
Chad Tompkinson's avatar
Chad Tompkinson

Latest lowest rating:

1

Rejected I realise they're a broker to external insurance companies, but after wasting an hour on the phone I was rejected even for a £10 p/m insurance, so, it... Read more Reviewed on: 18th August 2022
Andreia Quinta's avatar
Andreia Quinta

About this product

Protect Line provide a wide range of life insurance policies including critical illness, decreasing and increasing cover, level term and over 50s non-medical.

There's no fee for Protect Line’s services and they work with leading UK insurers to find and compare policies.

Reading Protect Line’s reviews will help you see what it’s really like to be a customer. If you’ve used Protect Line Insurance before, you can leave a review of your own and share your experience.

Protect Line Life and Health Insurance Broker reviews (773)

Review of the Protect Line, Life and Health Insurance Broker:

Amazing 5 star service.

5
After losing my husband last week, I was searching for a life insurance policy to provide for my children if anything happened to me. The gentleman took time to make sure I was ok to answer the questions in a way that felt as though my current fragile feelings due to my grief were protected at all times. They also got the correct information from me to get an accurate account of my current health and requirements in a sensitive manner. All explanations of offers available to me were clear and concise. Explanation was also given to me why some options were not open to me. At all times the gentleman took care to check I was ok to continue. I am happy to recommend this company for the award. Reviewed on: 4th October 2022

Great phone service, quick & confident!

5
A fast and fuss-free experience and I’m confident I have the policy that’s right and tailored for me. Love that my advisor made the effort to give me his full name and telephone number too. Brilliant. Reviewed on: 10th September 2022

Everything I wanted.

5
The agents I dealt with at protect line were good. They helped me tailor a product that suits my needs. Reviewed on: 9th September 2022

So helpful

5
Tyler was so helpful and knowledgeable. Made the process easy and swift! Will be recommending! Reviewed on: 9th September 2022

Brilliant

5
Very easy to talk to these made me feel welcomed Reviewed on: 8th September 2022

Excellent

5
It all started with an AD I saw I decided to send the email. When I received the call the lady was really polite and initially she spoke quite fast so I told her to slow down and she did. She made sure I understood everything to the T and everything was explained to me in detail. We explored every option of the cover and we put everything in place. She did not rush anything and she repeated things I didn’t understand multiple times until I did. All in all it was definitely a solid 10 and I immediately recommended my friend who was around when I got the call and heard everything as the phone was on loud speaker and he got a call the next day. This was a very good experience. Reviewed on: 8th September 2022

Excellent service

4
Great service, made it very easy to get the right policy, and excellent customer service. Reviewed on: 7th September 2022

Peace of mind made easy!

5
Grant Stanton ensured it was smooth and painless! I originally sought Life insurance through a comparison website, however I soon realised I should seek the advice of a Broker to ensure all questions were answered. Through a live Video chat, Grant Stanton made the process so easy, reassuring and straight forward. I thoroughly recommend him to any potential customers, and feel an enormous weight off my shoulders having the process closed out within 30 minutes. Thank you Grant! Reviewed on: 6th September 2022

Excellent service

5
Very friendly team member. Asked about me personally. Got to know me. Made me feel comfortable which was a relief as I suffer from anxiety and don’t like to speak on the phone. Happy to refer to friends and family. Information was given to me swiftly and explained well. Reviewed on: 2nd September 2022

Nice easy

5
Nice and easy. I was supplied with all the options leaving the choice to be mine , with no pressure Reviewed on: 1st September 2022

Easy!

5
Extremely helpful and made the process quick and easy Reviewed on: 1st September 2022

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