I thought I had a good deal until I saw my braclet for sale on face book marketplace. Ramsdens dismissed it as plated and not... I thought I had a good deal until I saw my braclet for sale on face book marketplace. Ramsdens dismissed it as plated and not worth much. I sold it amongst a pile of other broken bits of jewellery and now it’s up for sale on Facebook for £400. I wouldn’t mind if Ramsdens them selves had it up for sale but Ithink the fact it’s on Facebook makes it sound dodgy. Im 99 percent sure it’s my bracket as it was 45 years old an very distinctive. plus it was only two weeks ago I sold it to Ramsdens. Read more Read less

We already use Ramsdens for our holiday money, but this time I went into Ramsdens in Lancaster with 18 different currencies, left over from pre-Covid... We already use Ramsdens for our holiday money, but this time I went into Ramsdens in Lancaster with 18 different currencies, left over from pre-Covid work travels. My bank wouldn't take them. Michelle gave her time cheerfully and quickly sorted out the ones they could exchange. I left with a good sum of money that I thought I would never see again. Read more Read less

Got euros and a travel money card to take the card was free of charge

Took a broken 9ct gold bracelet to scrap in. Looked online and scrap 9ct gold was about £22 a gram. I knew I wouldn't get... Took a broken 9ct gold bracelet to scrap in. Looked online and scrap 9ct gold was about £22 a gram. I knew I wouldn't get that much, but I was shocked at how much I was offered. 10 grams and I was offered £76. £7.60 a gram! I laughed at the woman and took the bracelet around the corner to a jewellers, was given £160. Don't sell your gold to this company. They are robbing people, and probably the most needy people who might be struggling and are forced to sell some of there family gold . (Ramsdens, Whitley Bay branch) Read more Read less

It was the worst experience of my life! I literally cried on my way home. The only good staff is the lady at the thornaby... It was the worst experience of my life! I literally cried on my way home. The only good staff is the lady at the thornaby town centre. The worst staff I have ever seen are at the parkway centre and hill street stores, they treated me badly. Read more Read less

They share your personal details with marketing agencies, which charge you to stop receiving marketing. Avoid.

Took 17.99grams of 9k gold and was offered £162 took it round corner to H&T pawnbroker and received £300 Beaware

Bristol Galleries. Took in a selection of gold 9ct and 18ct on behalf of the charity I work for. Shop not properly set up to... Bristol Galleries. Took in a selection of gold 9ct and 18ct on behalf of the charity I work for. Shop not properly set up to test gold (no spectrometer) so it needs to be sent off to H.O. Price offered was well, well below current rates! I sold the the same lot for £1k more !that same afternoon. I also visited three other pawnbrokers all offered significantly more than Ramsdens. Make sure you shop around. Read more Read less

bought 1000e rate advertised as 1.35. when got home checked receipt only got 1.114 to pound .no explanation offered or given