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Took 17.99grams of 9k gold and was offered £162 took it round corner to H&T pawnbroker and received £300 Beaware

Bristol Galleries. Took in a selection of gold 9ct and 18ct on behalf of the charity I work for. Shop not properly set up to... Bristol Galleries. Took in a selection of gold 9ct and 18ct on behalf of the charity I work for. Shop not properly set up to test gold (no spectrometer) so it needs to be sent off to H.O. Price offered was well, well below current rates! I sold the the same lot for £1k more !that same afternoon. I also visited three other pawnbrokers all offered significantly more than Ramsdens. Make sure you shop around. Read more Read less

bought 1000e rate advertised as 1.35. when got home checked receipt only got 1.114 to pound .no explanation offered or given

I always Use Ramdams Gateshead to send Money to my Fiancee Maui in the Philippines, The Ladies are fantastic kind conciderate 1st name basis profetional,... I always Use Ramdams Gateshead to send Money to my Fiancee Maui in the Philippines, The Ladies are fantastic kind conciderate 1st name basis profetional, KAY KAREN KAYLEIGH the 3 amegos, I have a international account but i get 1800 peso better using Ramsdens a weeks wage for a worker there, Thankyou Girls for all your time and efforts you are all super stars Karl x Read more Read less

Terrible! Will never again buy or recommend buying from them, brought a 'NEW' gold ring, it had been sized on further inspection, took it back... Terrible! Will never again buy or recommend buying from them, brought a 'NEW' gold ring, it had been sized on further inspection, took it back to show them. It was sold to me as a new ring at the price of a brand new ring. The ring was actually second hand. When they looked at the recorded they said i should have been told it was second hand or even had it advertised as second hand. The only way anyone would know was to know there coding system and as they have only been open 3 weeks, the place is in chaos and the staff dont know whats new or second hand in the shop, all the jewellery other than the watches are all mixed up and need sorting. The company refuse to do anything about it. Check your jewellery and make them check their codes BEFORE YOU BUY so you know what you are getting. I paid top dollar for a new ring which is secondhand and worth much less Read more Read less

Whitehaven Branch - Always a friendly service - Dean is so friendly and efficient- makes such a difference . Thank you

They offered me on a 18 ct gold bracelet £550, walked round the corner to H & T Pawnbrokers who gave me £1140 for the... They offered me on a 18 ct gold bracelet £550, walked round the corner to H & T Pawnbrokers who gave me £1140 for the same bracelet. Went back and complained and was told that was what the system said…. Don’t use them, they are sharks! Read more Read less

Been a customer of ramsdens for years as a buyer but I used thier pawn brokers for the first time I was given £211 for... Been a customer of ramsdens for years as a buyer but I used thier pawn brokers for the first time I was given £211 for two chains one was brand new never worn but the employee asked to test it to ensure that it is gold the other one has a clear hall mark but when I looked at contract they had listed both chains as damaged ? We went back to redeem them within 5 days so well within thier 14 days cooling off period and I stated we was within the cooling off period but the employee stated where does it state the 14 days cooling off period as I don’t know about that , So I showed her in the ramsdens contract and she said I will need to make a phone call to see how this works as I don’t know ? So she came back and stated it would be an extra £17.54 on top of the £211 I asked why was this amount added on as I was well within the cooling off period She stated it was admin costs etc so any way I paid it as I wanted my chains back and was given a receipt stating Loan agreement £221 Intrest charged £17,54 Late payment fee 0 Lost receipt fee 0 Extension fee 0 Admin fee 0 So for less then a week loan and well within the cooling off period I was charged £17.54 intrest I used to rate ramsdens and wouldn’t buy my jewellery any where else now I can say I’ve had my eyes open I won’t be back as a buyer and I certainly won’t be using thier services ever again If I could give them no stars I would do ? Read more Read less