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Ramsdens: Pawnbrokers reviews

Name: Pawnbrokers
Rating: 1.45 (31 reviews)

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1.45

Based on 31 reviews, last reviewed 2nd Apr 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

4 star

88%

Latest highest rating:

5

Exlcellent service I always Use Ramdams Gateshead to send Money to my Fiancee Maui in the Philippines, The Ladies are fantastic kind conciderate 1st name basis profetion... Read more Reviewed on: 8th July 2023

Latest lowest rating:

1

Sold my dead mothers jewellery... Honestly I cannot belive the situation regarding this business. My mum passed with a loan. Spoke to them and had an agreement not to sell the goods fo... Read more Reviewed on: 2nd April 2026

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Ramsdens Pawnbrokers reviews (31)

Sold my dead mothers jewellery...

Honestly I cannot belive the situation regarding this business. My mum passed with a loan. Spoke to them and had an agreement not to sell the goods for me to purchase from them when all paperwork was available. Instead they sold it and immediately scrapped it, also claiming we still owed them money. I obviously complained and instead of working for a resolution they have treated me, my family and thus the estate with complete disrespect. Don't trust this company, from my experience they are very poorly organised. My experience was in Bridgend. Reviewed on: 2nd April 2026

I thought I had a good deal until I saw my braclet f...

I thought I had a good deal until I saw my braclet for sale on face book marketplace. Ramsdens dismissed it as plated and not worth much. I sold it amongst a pile of other broken bits of jewellery and now it’s up for sale on Facebook for £400. I wouldn’t mind if Ramsdens them selves had it up for sale but Ithink the fact it’s on Facebook makes it sound dodgy. Im 99 percent sure it’s my bracket as it was 45 years old an very distinctive. plus it was only two weeks ago I sold it to Ramsdens. Reviewed on: 14th February 2026

Laughable!

Took a broken 9ct gold bracelet to scrap in. Looked online and scrap 9ct gold was about £22 a gram. I knew I wouldn't get that much, but I was shocked at how much I was offered. 10 grams and I was offered £76. £7.60 a gram! I laughed at the woman and took the bracelet around the corner to a jewellers, was given £160. Don't sell your gold to this company. They are robbing people, and probably the most needy people who might be struggling and are forced to sell some of there family gold . (Ramsdens, Whitley Bay branch) Reviewed on: 3rd September 2024

It was the worst experience of my life!

It was the worst experience of my life! I literally cried on my way home. The only good staff is the lady at the thornaby town centre. The worst staff I have ever seen are at the parkway centre and hill street stores, they treated me badly. Reviewed on: 29th June 2024

Avoid!!!!!

They share your personal details with marketing agencies, which charge you to stop receiving marketing. Avoid. Reviewed on: 28th June 2024

Rock bottom offer

Took 17.99grams of 9k gold and was offered £162 took it round corner to H&T pawnbroker and received £300 Beaware Reviewed on: 4th December 2023

Poor Offer

Bristol Galleries. Took in a selection of gold 9ct and 18ct on behalf of the charity I work for. Shop not properly set up to test gold (no spectrometer) so it needs to be sent off to H.O. Price offered was well, well below current rates! I sold the the same lot for £1k more !that same afternoon. I also visited three other pawnbrokers all offered significantly more than Ramsdens. Make sure you shop around. Reviewed on: 1st November 2023

Exlcellent service

I always Use Ramdams Gateshead to send Money to my Fiancee Maui in the Philippines, The Ladies are fantastic kind conciderate 1st name basis profetional, KAY KAREN KAYLEIGH the 3 amegos, I have a international account but i get 1800 peso better using Ramsdens a weeks wage for a worker there, Thankyou Girls for all your time and efforts you are all super stars Karl x Reviewed on: 8th July 2023

Will sell you anything for top dollar and withhold information from you

Terrible! Will never again buy or recommend buying from them, brought a 'NEW' gold ring, it had been sized on further inspection, took it back to show them. It was sold to me as a new ring at the price of a brand new ring. The ring was actually second hand. When they looked at the recorded they said i should have been told it was second hand or even had it advertised as second hand. The only way anyone would know was to know there coding system and as they have only been open 3 weeks, the place is in chaos and the staff dont know whats new or second hand in the shop, all the jewellery other than the watches are all mixed up and need sorting. The company refuse to do anything about it. Check your jewellery and make them check their codes BEFORE YOU BUY so you know what you are getting. I paid top dollar for a new ring which is secondhand and worth much less Reviewed on: 30th May 2023

Not even worth 1 star,

They offered me on a 18 ct gold bracelet £550, walked round the corner to H & T Pawnbrokers who gave me £1140 for the same bracelet. Went back and complained and was told that was what the system said…. Don’t use them, they are sharks! Reviewed on: 8th March 2023

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