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Ramsdens: Pawnbrokers reviews

Name: Pawnbrokers
Rating: 1.31 (29 reviews)

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1.28

Based on 29 reviews, last reviewed 3rd Sep 2024

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Latest highest rating:

5

Exlcellent service I always Use Ramdams Gateshead to send Money to my Fiancee Maui in the Philippines, The Ladies are fantastic kind conciderate 1st name basis profetion... Read more Reviewed on: 8th July 2023

Latest lowest rating:

1

Laughable! Took a broken 9ct gold bracelet to scrap in. Looked online and scrap 9ct gold was about £22 a gram. I knew I wouldn't get that much, but I was shocked... Read more Reviewed on: 3rd September 2024

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Ramsdens Pawnbrokers reviews (29)

Laughable!

Took a broken 9ct gold bracelet to scrap in. Looked online and scrap 9ct gold was about £22 a gram. I knew I wouldn't get that much, but I was shocked at how much I was offered. 10 grams and I was offered £76. £7.60 a gram! I laughed at the woman and took the bracelet around the corner to a jewellers, was given £160. Don't sell your gold to this company. They are robbing people, and probably the most needy people who might be struggling and are forced to sell some of there family gold . (Ramsdens, Whitley Bay branch) Reviewed on: 3rd September 2024

It was the worst experience of my life!

It was the worst experience of my life! I literally cried on my way home. The only good staff is the lady at the thornaby town centre. The worst staff I have ever seen are at the parkway centre and hill street stores, they treated me badly. Reviewed on: 29th June 2024

Avoid!!!!!

They share your personal details with marketing agencies, which charge you to stop receiving marketing. Avoid. Reviewed on: 28th June 2024

Rock bottom offer

Took 17.99grams of 9k gold and was offered £162 took it round corner to H&T pawnbroker and received £300 Beaware Reviewed on: 4th December 2023

Poor Offer

Bristol Galleries. Took in a selection of gold 9ct and 18ct on behalf of the charity I work for. Shop not properly set up to test gold (no spectrometer) so it needs to be sent off to H.O. Price offered was well, well below current rates! I sold the the same lot for £1k more !that same afternoon. I also visited three other pawnbrokers all offered significantly more than Ramsdens. Make sure you shop around. Reviewed on: 1st November 2023

Exlcellent service

I always Use Ramdams Gateshead to send Money to my Fiancee Maui in the Philippines, The Ladies are fantastic kind conciderate 1st name basis profetional, KAY KAREN KAYLEIGH the 3 amegos, I have a international account but i get 1800 peso better using Ramsdens a weeks wage for a worker there, Thankyou Girls for all your time and efforts you are all super stars Karl x Reviewed on: 8th July 2023

Will sell you anything for top dollar and withhold information from you

Terrible! Will never again buy or recommend buying from them, brought a 'NEW' gold ring, it had been sized on further inspection, took it back to show them. It was sold to me as a new ring at the price of a brand new ring. The ring was actually second hand. When they looked at the recorded they said i should have been told it was second hand or even had it advertised as second hand. The only way anyone would know was to know there coding system and as they have only been open 3 weeks, the place is in chaos and the staff dont know whats new or second hand in the shop, all the jewellery other than the watches are all mixed up and need sorting. The company refuse to do anything about it. Check your jewellery and make them check their codes BEFORE YOU BUY so you know what you are getting. I paid top dollar for a new ring which is secondhand and worth much less Reviewed on: 30th May 2023

Not even worth 1 star,

They offered me on a 18 ct gold bracelet £550, walked round the corner to H & T Pawnbrokers who gave me £1140 for the same bracelet. Went back and complained and was told that was what the system said…. Don’t use them, they are sharks! Reviewed on: 8th March 2023

Avoid

Been a customer of ramsdens for years as a buyer but I used thier pawn brokers for the first time I was given £211 for two chains one was brand new never worn but the employee asked to test it to ensure that it is gold the other one has a clear hall mark but when I looked at contract they had listed both chains as damaged ? We went back to redeem them within 5 days so well within thier 14 days cooling off period and I stated we was within the cooling off period but the employee stated where does it state the 14 days cooling off period as I don’t know about that , So I showed her in the ramsdens contract and she said I will need to make a phone call to see how this works as I don’t know ? So she came back and stated it would be an extra £17.54 on top of the £211 I asked why was this amount added on as I was well within the cooling off period She stated it was admin costs etc so any way I paid it as I wanted my chains back and was given a receipt stating Loan agreement £221 Intrest charged £17,54 Late payment fee 0 Lost receipt fee 0 Extension fee 0 Admin fee 0 So for less then a week loan and well within the cooling off period I was charged £17.54 intrest I used to rate ramsdens and wouldn’t buy my jewellery any where else now I can say I’ve had my eyes open I won’t be back as a buyer and I certainly won’t be using thier services ever again If I could give them no stars I would do ? Reviewed on: 11th January 2023

Terrible. Just terrible

I took a 130g 9ct gold mens curb bracelet in, these now retail second hand between £3.5-£4K, they offered me £650 scrap value, I laughed and said no thank you, straight away, he offered me £1200, I said no, I’ll have it back, he didn’t want to hand it back to me, luckily there was a police officer in there the same time enquiring about a burglary, He could see I was having trouble getting my gold back, when the police officer came over to me and said is everything ok? The man then gave me my bracelet back, will never ever go back there, disgusting thieving scumbags Reviewed on: 21st September 2022

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