Write a review

RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.7 (2154 reviews)

View other RCI Bank products

4.60

Based on 2,154 reviews, last reviewed 26th Jun 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

81%

15%

Latest highest rating:

5

Fantastic Savings Bank - Excellent customer service Excellent smooth sailing bank that you can set up immediately from your phone for a start. The app it's self is easy to use for the start up process a... Read more Reviewed on: 26th June 2024

Latest lowest rating:

1

Dishonest business, beware! I've withdrawn my money the 7th December, and still haven't received on 11th December 2023. I've contacted them, they tried to explained, fool me, th... Read more Reviewed on: 11th December 2023

Read all reviews See your review

About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

RCI Bank Freedom Savings Account reviews (2154)

Review of the RCI Bank, Freedom Savings Account:

Good savings account

It offers a decent interest rate , and customer service is good Reviewed on: 2nd June 2023

AWFUL THEY DONT CARE

Unbelievably bad service actually non existant service They simply dony care and dont answer their phones........ Waited over 40 mins and stillthey dont answer!!!!! Not once but 3 times today.......... Have you stolen my money as I cannot speak to you!!!! What sort of unproffesional outfit are you??? Reviewed on: 6th November 2023

Are RCI Stealing from me?

This bank do not answer calls or emails and DO NOT PAY OWED INTEREST WHEN DUE. Oped a two year fixed rate account. No interest paid or showing in account despite first year elapsing (supposed to pay annually) Obviously accurate interest payments is not only a legal imperative but also vital for accounting purposes. I have bonds with many banks and have never uncounted this before. I am referring the bank to the FCA I recommend anybody encountering difficulties or apparent fraud in my case do the same Reviewed on: 6th November 2023

Holding back funds and no communication

As a family we have 3 accounts with RCI and we will now be looking to close them . They have held 8k off our Sons money in their holding account for 2 weeks and are refusing to put it into his account or return it. We have written to CEO and emailed the help line and made so many phone calls and RCI do not respond. I am appalled at there service and am desperate to know where to go from here . Reviewed on: 28th September 2023

Good savings account

The interest rate is decent and customer service is good Reviewed on: 9th August 2023

Still a happy customer

Been with RCI for a few years and they still offer a great service and quick to increase interest rates Reviewed on: 16th March 2023

Great service and reliability

A bank which keeps its promises. Competitive interest rates, combined with service you can depend on. Reviewed on: 11th March 2023

Great rate for an easy access account

I originally took out a notice account with RCI, but while this was giving a great interest rate at the time, sometimes you need immediate access to your savings. Once again one of the top interest rates with Freedom Savings. Reviewed on: 9th March 2023

Untrustworthy bank

Lost my trust with this bank and there is no way to ever restore it after they suddenly removed my linked account without any explanation and took months to restore it by forcing me to reapply by post. I could not use my own money when we needed it desperately. It caused unnecessary anxiety, RCI did not even apologised. Now trying to withdraw my savings and move it to another more reliable provider with much much better and more competitive rate, the bank has kept my money for nearly a week when it says one business day. So it’s not earning any interest as it’s not appearing in the RCI account and also not in my personal bank account.I used to believe RCI was a decent bank but no longer. Reviewed on: 11th February 2023

Terrible Customer Service

Stay away from this bank. You will wait for ever to get through on the phone and no live Chat. I am going to close my account. Reviewed on: 3rd January 2023

Interest rates

B of E increased the bank rate by .5% some weeks ago but the freedom savings rate remains unchanged. Emails enquiring as to whether a change of rate is immenent remain unanswered. May be a time to move savings?. No staff involved. Achievable electronically. SA Reviewed on: 2nd January 2023

Do you have a different RCI Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

RCI Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

RCI Bank: Freedom Savings Account reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

RCI Bank Freedom Savings Account reviews (2154)

Good savings account

AWFUL THEY DONT CARE

Are RCI Stealing from me?

Holding back funds and no communication

Good savings account

Still a happy customer

Great service and reliability

Great rate for an easy access account

Untrustworthy bank

Terrible Customer Service

Interest rates

Do you have a different RCI Bank product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024