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SalaryFinance: Employee Benefit reviews

Name: Employee Benefit
Rating: 2.42 (24 reviews)

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1.74

Based on 24 reviews, last reviewed 29th Feb 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

33%

4 star

2 star

63%

Latest highest rating:

5

Pandemic Salaryfinance help us a lot during pandemic. Reviewed on: 11th February 2022

Latest lowest rating:

1

False advertising on APR %. Poor timescales. I pity those using these who might be desperate for assistance. Advertised personal loans between 5 & 11.9 %. Took 10 days to give a decision and then... Read more Reviewed on: 29th February 2024

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Our SalaryFinance personal loan reviews can help you to find out what life as a SalaryFinance customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

SalaryFinance Employee Benefit reviews (24)

Review of the SalaryFinance, Employee Benefit:

pure frustration

At first all went well with them. Then I used the loan service. The money came straight away, and they were supposed to take it back from my following salary, which they did. Then a direct debit was set and they took the sum again from my bank account. Then the following month they were going to take it once again. It was really hard to get answers and to sort this out and get my money back. It took a couple of weeks. Then I find out that they suspended my account. And when I go and ask via chat (only way to talk to them apart from emails that they respond to after 7 days), and the person in the chat says on their system it appears that I have been suspended due to missed direct debit repayment?? I cannot believe they made a mistake, took a long time to make it right, then punished me for what they did? Unbelievable. Reviewed on: 19th August 2022

Diabolical customer service

I am now 7 days post signing my loan agreement and have not recieved a penny or had any reply to calls, emails or anything!!!! Im fuming they should be disgraced!! This situation and delay has now left me in a worse financial situation and im not not able to reapply with anyone because of the effect on my credit score Reviewed on: 3rd March 2022

Pandemic

Salaryfinance help us a lot during pandemic. Reviewed on: 11th February 2022

Consolidated debt at manageable interest get your financial health on track

Having the ability to get your finances under control really makes a huge difference in being able to control debt ! Reviewed on: 14th April 2021

Don't waste your time

I am now on working day 8 waiting for a decision. I have recieved the same generic emails for the past week and despite calling, using live chat, emailing...even submitting a complaint....I am still none the wiser about my application. I would not recommend this company to my worst enemy! Reviewed on: 20th November 2019

Quick straightforward helpful

excellent service 24 hour turn around from application to receiving the funds Reviewed on: 26th September 2019

Misleading

They say when applying for a loan , you need to be working with the company more than 6 months , over the age of 18 and earn more than £6500 per year sounds pretty straightforward but there credit search engine is no different to any normal bank or loan company if you’ve got low credit score you’ve got no chance so pretty pointless applying . Reviewed on: 23rd September 2019

Shocking!

I'm in full time employment, earning nearly £20000 a year, so repayments of £60 a month were more than affordable. However these people turned me down for a loan to furnish a new property based on my credit score. This is despite the fact that repayments are deducted from source. Thank you Salary Finance for forcing me to resort to loan sharks!!!! Reviewed on: 11th February 2019

Shocking customer service experience

You wont be able to get hold of anybody at Salary Finance because they do not answer the phones or pick up emails, although they do say you will get a reply within 3 hours you wont! Shocking customer service experience. Reviewed on: 1st June 2018

Business with a social purpose - the real deal

SalaryFinance's approach to lending is truly unique and makes a huge social impact! Reviewed on: 11th January 2018

Life-changer

Took out a loan to pay off credit card decked that id racked up over xmas. Amazing rate - super quick service. Dont even think about repaying it. Reviewed on: 10th January 2018

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