Write a review

SalaryFinance: Employee Benefit reviews

Name: Employee Benefit
Rating: 2.42 (24 reviews)

View other SalaryFinance products

1.74

Based on 24 reviews, last reviewed 29th Feb 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

33%

4 star

2 star

63%

Latest highest rating:

5

Pandemic Salaryfinance help us a lot during pandemic. Reviewed on: 11th February 2022

Latest lowest rating:

1

False advertising on APR %. Poor timescales. I pity those using these who might be desperate for assistance. Advertised personal loans between 5 & 11.9 %. Took 10 days to give a decision and then... Read more Reviewed on: 29th February 2024

Read all reviews See your review

About this product

Our SalaryFinance personal loan reviews can help you to find out what life as a SalaryFinance customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

SalaryFinance Employee Benefit reviews (24)

Review of the SalaryFinance, Employee Benefit:

From Poor To Concerning

You will be waiting MONTHS!!! Please do not waste your time or energy. You will not receive your requested amount at all!! You will be offered under 10% of your request. I was offered £250 a measly 6.25% of my request. Regardless for my high income and low expenditure, Regardless for my immaculate credit score. So called nationwide bank and applied for a loan at my desired amount and guess what? Im payed out 6 minutes ago!! ( 13:21 on 24th March 2023. ) Initially my area manager mentioned not to use this servise as "YOU will be waiting months" and continued to insist on using alternative services. While I pushed this to the side what I thought were jokes, it turns out he was actually spot on. You will be waiting months. Application sent on 27th February 2023. Payroll Confirmed 1st March. Credit score searched 14th March 2023. Currently no correspondence still to date being 23rd of March Reached back out to Salary Finance again today only to be provided identical correspondence as historically demonstrated. I was told it usually takes 5 to 7 days. My application is exceeding 3+ weeks. LIVE CHAT was not helpful far from adequate customer service. I have screenshot the live chat for all. I was told my application takes 5 to 7 days and once completed I will receive and email so keep and eye out. I have been everyday since 27th February. The process as a whole is far from open and transparent. I found so far to be the opposite. My employment payroll details verified and confirmed on the 1st March.??? Fast forward 3 weeks........ I feel very let down by Salary Finance. I'm not sure why Tesco have linked / joined up with them considering their support is genuinely demonstrably nonexistent and currently a direct cause for concern. Tesco support their colleagues and sadly this is far from supportive but provided additional stress to thousands of people as demonstrated not only here on Trust Pilot but thousands of colleagues have left clear feedback and comments also on OurTesco website under Colleague help and comments. Where sadly most if not all have mentioned Salary Finances Inability to assist fellow colleagues, where colleagues mentioned being made to wait Weeks, most cases months before corresponding with the applicant to notify their Inability to assist........ I can confirm there is nothing speedy or quick regarding the service from my experience. Predominately I have found other reviews to be accurate when detailing " Waiting Weeks " I am very concerned regarding this service and will provide further updates to this review amongst the reviews I have placed on other review sites. I promise to provide detailed updates of the journey with the final outcome shortly. (Tesco have mentioned they are addressing any issues with Salary Finance) Just short of 1 full month and finally got correspondence requesting further documentation. After sending this in I was offered only a laughable £250 a measly 6.25% of my original request. Disgraceful How I have a clear evidence 5+ year history of paying my bills on time everytime, the irrefutable, overwhelmingly evidence sent it demonstrating a high income and small outgoing yet I'm basically being told I can't afford and are not in a position to obtain credit. Its beyond comprehension how people are being told what they can and can not afford. Not to mention at this point of being made to wait a full month, I just ended up using a small portion of my savings to make my purchase. This company is genuinely from poor to concerning. I will not only be complaining, I look to ensure these overwhelmingly concerns are addressed by the Ombudsman. A complete stressful experience to say the least which has provided detrimental affects on my mental health. Along with the initial large inconvenience being provided from The Salary Finance with delayed correspondence. I personally will provide an update shortly. I am looking to have a resolution / rectification provided. Many Thanks Kind Regards Samuel Reviewed on: 24th March 2023

Diabolical customer service

I am now 7 days post signing my loan agreement and have not recieved a penny or had any reply to calls, emails or anything!!!! Im fuming they should be disgraced!! This situation and delay has now left me in a worse financial situation and im not not able to reapply with anyone because of the effect on my credit score Reviewed on: 3rd March 2022

Pandemic

Salaryfinance help us a lot during pandemic. Reviewed on: 11th February 2022

Consolidated debt at manageable interest get your financial health on track

Having the ability to get your finances under control really makes a huge difference in being able to control debt ! Reviewed on: 14th April 2021

Don't waste your time

I am now on working day 8 waiting for a decision. I have recieved the same generic emails for the past week and despite calling, using live chat, emailing...even submitting a complaint....I am still none the wiser about my application. I would not recommend this company to my worst enemy! Reviewed on: 20th November 2019

Quick straightforward helpful

excellent service 24 hour turn around from application to receiving the funds Reviewed on: 26th September 2019

Misleading

They say when applying for a loan , you need to be working with the company more than 6 months , over the age of 18 and earn more than £6500 per year sounds pretty straightforward but there credit search engine is no different to any normal bank or loan company if you’ve got low credit score you’ve got no chance so pretty pointless applying . Reviewed on: 23rd September 2019

Shocking!

I'm in full time employment, earning nearly £20000 a year, so repayments of £60 a month were more than affordable. However these people turned me down for a loan to furnish a new property based on my credit score. This is despite the fact that repayments are deducted from source. Thank you Salary Finance for forcing me to resort to loan sharks!!!! Reviewed on: 11th February 2019

Shocking customer service experience

You wont be able to get hold of anybody at Salary Finance because they do not answer the phones or pick up emails, although they do say you will get a reply within 3 hours you wont! Shocking customer service experience. Reviewed on: 1st June 2018

Business with a social purpose - the real deal

SalaryFinance's approach to lending is truly unique and makes a huge social impact! Reviewed on: 11th January 2018

Life-changer

Took out a loan to pay off credit card decked that id racked up over xmas. Amazing rate - super quick service. Dont even think about repaying it. Reviewed on: 10th January 2018

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub