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SmartSave: Savings reviews

4.77
Based on 2,539 reviews, last reviewed 4th Sep 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
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2%
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0%
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1%

Latest highest rating:

5

Customer-friendly service and speedy and efficient r... Customer-friendly service and speedy and efficient resolution to my requests. Reviewed on: 4th September 2024
Louis C.'s avatar
Louis C.

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2539)

Review of the SmartSave, Savings:

Good rates, simple access.

5
I have started using Smartsave’s fixed deposits. Consistently offer competitive rates and a variety of maturities, unlike many competitors. Simple account opening process and online service is straightforward. Reviewed on: 6th March 2023

Once set-up, I could forget about it.

5
Once set-up, I could forget about it. It's clichéd but it 'Does what it says on the tin' Reviewed on: 3rd February 2024

No hassle setting up and managing my account

5
No hassle setting up and managing my account Reviewed on: 3rd February 2024

competitive interest rates, easy to set up initial a...

4
competitive interest rates, easy to set up initial account Reviewed on: 3rd February 2024

Easy admintools online and good rates

5
Easy and good rates compared to the market Reviewed on: 3rd February 2024

Cutthroat games - Poor customer service

1
Needed to withdraw the funds after I invested. Disallowed to do this unless I my was a medical emergency. I had to move funds from elsewhere. This does no consideration for other that maybe unable to do this and could cause poverty or force others to gain less scrupulous forms of credit Reviewed on: 2nd February 2024

Was the best deal

4
Was the best deal when I took out the fixed saver. May not be top of the league today but that may be their own decision. Reviewed on: 2nd February 2024

Invest and wait

5
Invest your money sit back and wait for maturity how easy is that knowing exactly what you are going to get, great. Reviewed on: 2nd February 2024

I cannot find an email from you confirming receipt o...

5
I cannot find an email from you confirming receipt of the funds. Reviewed on: 2nd February 2024

It was extremely easy to save with Smart Save.

5
It was extremely easy to save with Smart Save. Unlike other providers when my account matured I was able to deal with transferring the money into a new account very straightforwardly on the Internet and did not have to speak to customer services over the telephone. The interest rates are also competitive Reviewed on: 2nd February 2024

Good maturity option in October 2023

4
Happy with original investment and maturity options when I re-invested in October 2023 Reviewed on: 2nd February 2024