Write a review

Starling Bank: Kite Childrens Account reviews

Name: Kite Childrens Account
Rating: 4.94 (3120 reviews)

View other Starling Bank products

4.93

Based on 3,120 reviews, last reviewed 26th Feb 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent customer service. Excellent customer service. Excellent protection on childrens accounts, and debit and savings accounts. Reviewed on: 26th February 2025

Latest lowest rating:

1

Software not working properly In spite of several calls to Customer Service, both my children's accounts are still not up and running properly which has wasted an enormous amount o... Read more Reviewed on: 25th April 2024

Read all reviews Write a review

About this product

Financial literacy starts from an early age, which is why Starling offers its childrens Kite card from the age of 6 to 16. Complete with a Kite debit card, dedicated app, and integration with an adult account, children can get spending savvy while adults set personalised safety controls. If you and your child have a Kite account, share your experiences below and leave a review.

Review Starling Bank: Kite Childrens Account now

Help others make smarter decisions by sharing your own experience.

Write a review

Starling Bank Kite Childrens Account reviews (6)

Software not working properly

In spite of several calls to Customer Service, both my children's accounts are still not up and running properly which has wasted an enormous amount of my time and left me very frustrasted. Reviewed on: 25th April 2024

Reply from Starling Bank Hi there, we're sorry to hear this. This isn't the level of service we aim for at Starling. We'd like to take a look into this for you. Please take a look here on how to make a complaint if you're unhappy with our service, and our team will get back to you soon - https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 26th April 2024

Super easy app, amazing phone service to replace new...

Super easy app, amazing phone service to replace new card. Couldnt be happier Reviewed on: 18th April 2024

Reply from Starling Bank Hi there, We're so glad you're having a good experience with us. Thanks for letting us know your replacement debit card was received without issue. We're pleased that our team was able to assist you in resolving the matter. Thanks for your feedback, Team Starling. Response date: 18th April 2024

After being with hsbc for over 30 years with terribl...

After being with hsbc for over 30 years with terrible service and outdated app I cannot believe how helpful this bank is and so accessible on my phone .. really glad I opted to move with the times Reviewed on: 12th April 2024

The kit card is great but but is so restricted.

The kit card is great but but is so restricted it cannot treated as as card a child can spent on, because it doesn't support apple pay or the use for online payments Reviewed on: 12th April 2024

Reply from Starling Bank Hi Jay, we're sorry to hear this. The Kite card can be used online - https://help.starlingbank.com/personal/topics/starling-kite/. If you're having issues with the card online, please come through live chat in the app, so we can take a look into this for you. We'll share feedback with our team about having Kite cards on mobile wallet. Team Starling Response date: 25th April 2024

Hmmmm

The best bank starling jwnsnndend na Reviewed on: 16th March 2023

No Apple Pay

It’s 2023 and still no Apple Pay and you want me to vote for child account of the year your company should be embarrassed Reviewed on: 16th March 2023

Do you have a different Starling Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Under 18 Account
from Revolut 4.90 from 101 reviews
Prepaid Card
from Zempler Bank (formerly Cashplus) 3.92 from 51 reviews
Kids' smart money app & debit card
from gohenry 4.88 from 20449 reviews

There's still more to see!

Starling Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub