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Teachers' Pensions: Pension reviews

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1.41
Based on 12 reviews, last reviewed 21st Aug 2024
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Latest highest rating:

5

Teachers Pension Providers of an excellent pension scheme Reviewed on: 30th October 2023
Phillip Romford's avatar
Phillip Romford

Latest lowest rating:

1

I have been waiting foe a CETV for 364 days. I have been waiting foe a CETV for 364 days. Hundreds of others habe been waiting as long or longer. Without this we cannot divorce. The impact on my ... Read more Reviewed on: 21st August 2024
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Paul
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About this product

Whether you're a newly qualified teacher or approaching retirement, read our community reviews of the Teacher's Pension to see what education workers like you have to say about this product.

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Teachers' Pensions Pension reviews (12)

I have been waiting foe a CETV for 364 days.

1
I have been waiting foe a CETV for 364 days. Hundreds of others habe been waiting as long or longer. Without this we cannot divorce. The impact on my life is enormous. No help, no timescale, no care. They're affecting my quality of life now and forevermore. Reviewed on: 21st August 2024
Paul's avatar
Paul

Absolute shambles

1
Seems pretty pointless adding my review because its obvious that nothing seems to get through to them. I first applied for my pension back in March. I am now two weeks away from my birthday, (mid June), when I should receive my pension and I still don't know what I'll be getting. All I know is they made a mistake in their calculations (which they finally admitted in a secure message last month), but I've heard nothing since. I submitted a formal complaint back in April about t... Reviewed on: 7th June 2024
Julee 's avatar
Julee

Not fit for purpose

1
A failure to deliver reasonable level of basic service. Inaccurate pension forecasts for years, failure to respond in a timely manner to requests for information, complaints handled poorly with a terse rude response. Website and messaging service failures. Has become a laughing stock of a service provider in the teaching profession. This service offer or lack of reflects on leadership at every level in the organisation and the DfE who commission this totally inadequate service. ... Reviewed on: 8th April 2024
Richard 's avatar
Richard

Avoid Teachers Pensions

1
I started to take my small pension that I had accumulated over the years, starting from August. This month (February) it was stopped. When I rang and asked for an explanation, the call handler said that she ‘Didn’t know’ and there was no information on the system. At this point I am wondering if there was any point at all in trying to build up a pension pot as these people do not seem to follow any rules. I intend to fight this in the courts if necessary. Reviewed on: 23rd February 2024
Dave Roylance's avatar
Dave Roylance

Teachers Pension

5
Providers of an excellent pension scheme Reviewed on: 30th October 2023
Phillip Romford's avatar
Phillip Romford

You could spend your life trying to login

1
The login system is extremely convoluted and frustrating. Every time I see the message that my login is wrong, so begins an hour or so, back and forth, making new passwords, getting in once (if lucky). You HAVE to have a linked phone next to you as well even if logging on on your home pc. Reviewed on: 18th October 2023
Rosamund Brawn Robbins-Cherry's avatar
Rosamund Brawn Robbins-Cherry

There are words in the dictionary that adequately describe this service

1
You'd have to join a few up with hyphens and add an exclamation mark or two. This is what you are up against. I simply want my contributions returned. I no longer wish to be part of the scheme. TPS hold my contributions. I am not eligible to receive anything that the employers have contributed. So it's only the money that the TPS has that I can get. And yet - they still need ME to send out forms to the employers to confirm service for money that they already have. What is this n... Reviewed on: 24th July 2023
Steven's avatar
Steven

Teachers' Pension - A Disappointing and Unreliable Option

1
I have had multiple pensions in my life, but I must say that Teachers' Pension is by far the worst one I've ever had. The company doesn't contribute anything, and you're left to provide for yourself. What's even worse is that you're unable to see the amount of money you have, making it almost impossible to plan for the future. If you do want to take your money out, you're only able to withdraw what you've put in, but even then, you'll lose almost half of it. It feels like a comp... Reviewed on: 5th May 2023
Anonymous's avatar
Anonymous

2 years and 2 months and it still isn't sorted!

1
We have been trying to sort out an issue with my pension for over two years. It should have been a relatively straightforward issue but the level of incompetence one encounters from this organisation couldn't be scripted. Avoid at all costs. Reviewed on: 15th November 2022
Steve's avatar
Steve

Really slow and no communication.

1
The most convoluted, confusing website I have seen. Applied in October 2021 for early retirement due to ill health. Finally got a decision in October 2022. I was told I would be paid within 10 days and they have a task tracker to measure the progress of the claim. Mine was stuck on 20% complete for the whole 10 days. On the 10th day I rang them to find out if there was a problem. They told me they were waiting for information from my school. (I have a good relationship with m... Reviewed on: 4th November 2022
Mike's avatar
Mike

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