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Tembo: Mortgage Broker reviews

4.98
Based on 977 reviews, last reviewed 19th Feb 2025
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Latest highest rating:

5

Easy to work with Paul and Jessica were great to work with, sorted us out promptly and were very informative and responsive to questions and requests Reviewed on: 19th February 2025
Will M's avatar
Will M

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Mortgage Broker reviews (977)

Review of the Tembo, Mortgage Broker:

Mortgage Broker Saved Me Money & Provided Great Service

5
Originally, I was hesitant about using a mortgage broker. However, Georgie and Abbey from Tambo completely changed my mind. They not only found me a significantly cheaper deal than the one I was initially considering at the bank, but their rate check also saved me an additional 0.05% (5 basis points). Their guidance on product fees was invaluable, and their customer service was absolutely outstanding. Just the level of support they provided compared to the bank made it entirely worthwhile. Reviewed on: 17th April 2024

Highly recommend!

5
Fantastic service from Tembo when renewing our mortgage, Rob and Jess made a would could be stressful situation very easy with clear communication at all times! Highly recommend to anyone. Reviewed on: 4th February 2025

An amazingly easy and wonderful experience

5
Paul Herbert and Jessica Eley handled my case and they were both so lovely and went out of their way to find me a mortgage to meet my difficult needs. They were so friendly and easy to chat with, I really felt they were genuine and cared. Very honest and checked in with me even when their bit was done. Highly recommend Tembo which made this the easiest part of the moving process and Paul and Jess in particular for making me feel they had my back and my best interest. Thank you! Reviewed on: 3rd February 2025

10/10 experience!

5
I came across Tembo only through an online search and I struck gold! My initial contact was Luke Bustin , the broker, who was totally efficient, reliable, knowledgeable and competent; Luke ensured that I provided him with absolutely all I needed to to submit a successful mortgage application to an appropriate lender. Phone calls and emails were answered promptly and there was a calm and unobtrusive authority over the process that rightly inspired my complete trust in his professional ethic. Luke then oversaw the process with colleague, Elly Bradshaw who again, impressed me with her efficient, competent and friendly approach. Nothing was too much trouble for either of them. I've since recommended Tembo (and these contacts) by word of mouth and am more than happy to do so formally on this forum. An excellent service and if your experience is like mine, you too will be extremely happy! Reviewed on: 3rd February 2025

I had fantastic service from the word 'GO'.

5
I had fantastic service from the word 'GO'. I would highly recommend Tembo. Reviewed on: 3rd February 2025

Great service

5
Both Matt and Jess were extremely knowledgeable and fast Reviewed on: 3rd February 2025

Tembo was amazing!!

5
Tembo was amazing for myself and my partner, not only professionally but personally also. Reviewed on: 3rd February 2025

communication I like the best.

5
It was the communication I like the best. Efficient and helpful. As far as the mortgage is concerned, it was pretty painless. Reviewed on: 3rd February 2025

Friendly, professional and easy to reach

5
Tembo helped my husband and I realise our dream of home ownership. They helped us navigate the extra paperwork needed as a result of our both being self employed, and gave us a realistic idea of what we could afford. When it came time to apply for a mortgage, they picked right up where they left us, talking us through every step in the process, and even sorting out insurance for us. They were friendly and professional, and easy to reach by phone and email. Reviewed on: 3rd February 2025

Dominic and Chelsea were spot on, very helpful and h...

5
Dominic and Chelsea were spot on, very helpful and had all the answers to my questions. Would highly recommend Reviewed on: 3rd February 2025

Tembo Review

5
I have been extremely impressed by Tembo. Kurt and Callum have both been very responsive and quick to achieve results on my behalf. They embody exactly what you want and need from an agent. I strongly recommend Tembo. Reviewed on: 3rd February 2025

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