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Tembo reviews

tempo money
Rated Excellent 4.96/5

Tembo reviews

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 1,531 product reviews

Average score of 4.96/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Tembo have trended negatively over the past 90 days

Latest positive rating

5/5

Great service

Ruth and Jess helped us purchase our first home. They were incredibly thorough and consistently communicated with us every step of the way, answering our... Ruth and Jess helped us purchase our first home. They were incredibly thorough and consistently communicated with us every step of the way, answering our (many) questions. This level of communication made us feel supported and informed throughout the entire process. Highly recommend Tembo's services! Read more Read less

{"display":"Anna C","full_name":"Anna C","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1103237.png"}}'s avatar
Mortgage Broker
Anna C 10th February 2025

Latest negative rating

2/5

Poor value for money

The charge is ridiculous and the app is still broken.

{"display":"E","full_name":"E","avatar":{"url":"\/assets\/uploads\/avatars\/users\/840127.png"}}'s avatar
Lifetime ISA
E 20th February 2024

About Tembo

Tembo is an award-winning digital mortgage broker and savings platform.

Tembo was co-founded in London in 2020 by Richard Dana, Eddie Ross and Geoff Wright. Tembo specialises in helping buyers, movers and remortgages boost their affordability through their platform.

Tembo offers mortgages, lifetime ISAs and cash ISAs.

Tembo at a glance

Contact details

Social media

Reviews for Tembo

Showing 11 of 1531 company reviews Last reviewed within 7 days

Great service

Mortgage Broker 10th February 2025

Ruth and Jess helped us purchase our first home. They were incredibly thorough and consistently communicated with us every step of the way, answering our... Ruth and Jess helped us purchase our first home. They were incredibly thorough and consistently communicated with us every step of the way, answering our (many) questions. This level of communication made us feel supported and informed throughout the entire process. Highly recommend Tembo's services! Read more Read less

Rated Excellent 5/5
Read more product reviews

Excellent and very efficient.

Mortgage Broker 9th February 2025

Excellent and very efficient. The mortgage offer was accepted very quickly with no hurdles involved. Chelsea and Dominic were very friendly and helpful. Would recommend Tembo Money.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    A smooth, efficient stress free service by a 5 star...

    A smooth, efficient stress free service by a 5 star company. A big thank you to Chelsea and Dominic. Highly recommend.

    {"display":"Jon","full_name":"Jon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Jon 9th February 2025
  • 5/5

    Absolutely fantastic!

    My experience with Tembo was absolutely fantastic. The process was smooth and efficient, and the team was approachable, friendly, and incredibly knowledgeable. Everything moved quickly,... My experience with Tembo was absolutely fantastic. The process was smooth and efficient, and the team was approachable, friendly, and incredibly knowledgeable. Everything moved quickly, giving us peace of mind with plenty of options to choose from. I couldn’t recommend Tembo highly enough! The future of house buying! Read more Read less

    {"display":"Hollie","full_name":"Hollie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Hollie 9th February 2025
  • 5/5

    Great service from Callum, highly recommend!

    Great service from Callum, highly recommend!

    {"display":"Joe G","full_name":"Joe G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1102724.png"}}'s avatar
    Mortgage Broker
    Joe G 9th February 2025
  • 5/5

    Great company and someone I will definitely use again

    Great company and someone I will definitely use again

    {"display":"David ","full_name":"David ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    David 8th February 2025
  • 5/5

    The app is awesome!

    The app is easy to navigate, has the information you want and useful articles! I haven’t had any difficulties banking with them.

    {"display":"YYY","full_name":"YYY","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    YYY 8th February 2025
  • 5/5

    After using Tembo for my mortgage I saw they offered...

    After using Tembo for my mortgage I saw they offered a cash ISA at a really good rate so I am now saving with them... After using Tembo for my mortgage I saw they offered a cash ISA at a really good rate so I am now saving with them too. As I was already a customer it was so easy to set up. I love the app. It’s so easy to use. It’s great to have my savings and mortgage advice all in one place. What a great idea! Well done Tembo. Read more Read less

    {"display":"George H","full_name":"George H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    George H 8th February 2025
  • 5/5

    Tembo are amazing!

    Tembo are amazing! Communication was first class. They put my faith back in mortgage brokers. Sadly when I was buying my first house the broker... Tembo are amazing! Communication was first class. They put my faith back in mortgage brokers. Sadly when I was buying my first house the broker I used didn’t call me back, never kept me updated on my application and left me completely in the dark until I suddenly received a letter in the post telling me I had a mortgage offer. It was a terrible experience. Tembo were nothing like that, the complete opposite. I received updates every couple of days so I never had to chase them. My advisor and case manager were so friendly, helpful and reassuring. They really took the time to support me buying my next home. I will forever be grateful to them. I have recommended them to all my friends and family. Keep doing what you’re doing Tembo. Thank you! Read more Read less

    {"display":"George H","full_name":"George H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    George H 8th February 2025
  • 5/5

    The best out there!

    I can’t recommend Tembo, in particular Paul and Jess, enough. After finding a property we initially approached a local broker who was reluctant to help... I can’t recommend Tembo, in particular Paul and Jess, enough. After finding a property we initially approached a local broker who was reluctant to help due my partner being self employed and the difficulties surrounding this. After feeling extremely disheartened and impossible, I found Tembo online who put me into contact with Paul and Jess. Paul and Jess were amazing from start to finish, they patiently talked us through all of our options, made it possible and we have since moved into our first home. Nothing felt like too much trouble, they were always on hand to help and very responsive. We even had calls of a weekend and evenings which was extremely helpful and important as a shift worker. The whole process was easy and seamless, both Paul and Jess always kept us updated throughout and I simply couldn’t have asked for more. We wouldn’t be sat in our dream first home without Paul and Jess - we will always be beyond grateful, thank you. Read more Read less

    {"display":"Taylor G","full_name":"Taylor G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Taylor G 7th February 2025
  • 5/5

    Jess and Perry were just brilliant!

    Jess and Perry were just brilliant. They were always checking in with me, helping me through the process, answering any questions i had and ultimately... Jess and Perry were just brilliant. They were always checking in with me, helping me through the process, answering any questions i had and ultimately made a scary process very simple and a breeze. They were a pleasure to work with. Read more Read less

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