Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Share this page
Link copied

Better.co.uk reviews

Better logo
Rated Excellent • 4.89/5

Better.co.uk reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days

Review summary

People rate this company as Excellent based on 2,137 product reviews

Average score of 4.89/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
1%
Reviews for Better.co.uk have trended negatively over the past 90 days

Latest positive rating

5/5

Excellent experience.

Excellent experience...all members of the team are professional and everything went smooth.

{"display":"lukasz o","full_name":"lukasz o","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1110518.png"}}'s avatar

Latest negative rating

1/5

Had a really bad experience with Better.

Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did... Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant we lost a lot of money upfront. Even though the mortgage ended up with very slightly cheaper monthly repayments it really messed us around as first time buyers and meant we couldn’t do the home improvements we’d planned when we moved in. Read more Read less

{"display":"Caro W","full_name":"Caro W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgage Broker
Caro W 1st March 2025
See more reviews for Better.co.uk products

About Better.co.uk

Looking for reviews of Better.co.uk? Read on to see what our community is saying on Smart Money People about this online mortgage broker. Founded in 2016, Better.co.uk have an innovative approach to getting mortgage online.

So if you’ve secured your own mortgage through Better.co.uk, share your own review on our site and you'll be helping others who are deciding is this company is what they need.

Better.co.uk at a glance

Reviews for Better.co.uk

Showing 11 of 2137 company reviews • Last reviewed within 14 days

Excellent experience.

Mortgage Broker • 12th June 2025

Excellent experience...all members of the team are professional and everything went smooth.

{"display":"lukasz o","full_name":"lukasz o","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1110518.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

It was stress free

Mortgage Broker • 5th June 2025

It was stress free…. My assigned broker Priyanka Shah was brilliant

{"display":"Darlinton E","full_name":"Darlinton E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Very straightforward process even when spending time...

    Very straightforward process even when spending time waiting for rates to drop they had no issue quickly researching when I changed options like amounts and length of time.

    {"display":"Someone A","full_name":"Someone A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great company.

    Great company. Would highly recommend.

    {"display":"James W","full_name":"James W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Absolutely outstanding experience!

    Absolutely outstanding experience. From the very first contact, Paolo was super helpful and responsive and kept us fully up to date with the options available.... Absolutely outstanding experience. From the very first contact, Paolo was super helpful and responsive and kept us fully up to date with the options available. Incredibly impressed with the no-nonsense and straight-forward approach and Paolo took the time to understand what we were looking for in our re-mortgage. Once we'd received a recommendation on the most suitable deal, we quickly got an AIP and a full offer followed through in a little over 24 hours... Kate has been superb in follow-up and the speed at which this has progressed has been incredible. Compared to every prior experience of this type, this has been superb. It's felt personal, professional and above all else, hassle-free - 100% recommended! Paolo and Kate are an absolute credit to Better.co.uk. Read more Read less

    {"display":"Ian","full_name":"Ian","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Ian 27th May 2025
  • 5/5

    Good personalised service.

    Good personalised service. Took time to understand my requirements

    {"display":"Bunmi","full_name":"Bunmi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Bunmi 24th May 2025
  • 4/5

    Overall great experience, I did have on going techni...

    Overall great experience it was quick from the application process to approval. I did have on going technical issues with my portal though which where... Overall great experience it was quick from the application process to approval. I did have on going technical issues with my portal though which where never resolved which meant I had to chase for email updates instead. The technical architecture for the account creation clear needs to be reviewed as I was chase by emails to go through the mortgage survey again which then created me another account (all linked to the same details) which meant I couldn’t access my updates but continued to get emails telling me to check my portal for updates. I raised this serval times and it was never resolved. Read more Read less

    {"display":"Maisie C","full_name":"Maisie C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    They are marvel

    They are very professional, always ready to listen to my needs I definitely recommend 100% they are a marvel.

    {"display":"Marceta","full_name":"Marceta","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Quick and easy.

    Quick and easy. It was a real pleasure.

    {"display":"Roger O","full_name":"Roger O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    5 star service

    Great communication on a regular basis never more than a phone call away to help to answer question or queries.

    {"display":"Rav D","full_name":"Rav D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    No complaints at all, great communication, everythin...

    No complaints at all, great communication, everything was dealt with promptly

    {"display":"Ioannis","full_name":"Ioannis","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Better.co.uk

    Showing all products offered by Better.co.uk

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice