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Tembo: Mortgage Broker reviews

4.98
Based on 545 reviews, last reviewed 22nd Nov 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Very easy to use, great customer experience and look... Very easy to use, great customer experience and looked after all of my concerns Reviewed on: 22nd November 2024
Sara F's avatar
Sara F

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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Tembo Mortgage Broker reviews (545)

Every time I've spoken to them I've felt confident

5
I initially got in touch with Ryan in November to discuss potential mortgage options as I had no idea where to start. He was kind, listened to what I needed and was always positive. When the time came to apply for the mortgage he was brilliant with finding alternative solutions quickly, keeping me updated. Chelsea has also been amazing coordinating getting the offer through and sorting the paperwork. Every time I've spoken to either of them I've felt fully confident that my case is being dealt with professionally! Thankyou so much :) Reviewed on: 19th February 2024

What an excellent team!

5
What an excellent team!! Andy put my mind at ease on the very fist call and supported me throughout my application. When Rebecca took over the service was just as professional and supportive and I felt I was kept informed at every point. Reviewed on: 19th February 2024

Fantastic company

5
Fantastic company - amazing tech - efficient, friendly service from people who really care Reviewed on: 19th February 2024

Swift and reassuring

5
Perry at Tembo money helped my partner and I get a mortgage where our existing bank did not want to lend us less money than we were already borrowing. From initial call to getting our offer was all handled with sympathy and speed. Reviewed on: 18th February 2024

Remortgaging made easy

5
Great advice and kept us up to date throughout the process Reviewed on: 18th February 2024

Top quality service from Tembo.

5
Fantastic communication throughout the process so far, frequent follow ups and up to date info. Whenever we’ve needed something the team have always been there for us. Reviewed on: 18th February 2024

Terrific Tembo

5
This is the first time we’ve used Tembo and we have been extremely satisfied with their service from day one. They have been available, including weekends, whenever we have needed their help, support and advice. Following conversations, they have been efficient in carrying out our instructions and have kept us in the loop regularly. There is a one-off fee of £499 only payable when the mortgage is offered. However, particularly as our situation was complex, this fee is worth it. We would highly recommend Tembo and will definitely use their services again in the future. Reviewed on: 18th February 2024

Terrific Tembo

5
This is the first time we’ve used Tembo and we have been extremely satisfied with their service from day one. They have been available, including weekends, whenever we have needed their help, support and advice. Following conversations, they have been efficient in carrying out our instructions and have kept us in the loop regularly. There is a one-off fee of £499 only payable when the mortgage is offered. However, particularly as our situation was complex, this fee is worth it. We would highly recommend Tembo and will definitely use their services again in the future. Reviewed on: 18th February 2024

Intuitive and refreshing

5
The website is super intuitive and a refreshing take on a customer experience. I find the information on the website accessible and dynamic, especially given that it's such an intricate area of expertise that I don't have myself! Reviewed on: 17th February 2024

Very Helpful and Trustworthy .

5
Very Helpful and Trustworthy .Dominic Wallis helped me a lot to understand how the whole mortgage works and listening to my specific requirements . Hi advice was very useful . Reviewed on: 16th February 2024

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