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Tembo: Mortgage Broker reviews

4.98
Based on 923 reviews, last reviewed 9th Feb 2025
37500% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Excellent and very efficient. Excellent and very efficient. The mortgage offer was accepted very quickly with no hurdles involved. Chelsea and Dominic were very friendly and helpfu... Read more Reviewed on: 9th February 2025
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Samantha

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Mortgage Broker reviews (923)

Review of the Tembo, Mortgage Broker:

Thank you Rob and Callum!

5
I cannot thank Rob and Callum for all their help. This can be a confusing and stressful process but Rob and Callum made it simple, I would definitely recommend Tembo to everyone. Reviewed on: 21st January 2025

Fantastic and thank you from NHS staff

5
Fantastic and thank you from NHS staff Reviewed on: 30th January 2025

Tembo, amazing mortgage broker, would recommend 100%!

5
Amazing mortgage broker! Thanks to the team at Tembo, but special to Jess and Ruth, my partner and I have managed to secure our mortgage for our first flat together. They have made the process super easy for us and we couldn't have asked for anything else. We would definitely use Tembo, Jess and Ruth again for future mortgages! Reviewed on: 30th January 2025

Brilliant- quick, reliable and trustworthy

5
Ruth and Jess were brilliant- professional, quick responses and spot on with questions answered and follow ups. We would highly recommend them and work with them again! Thanks again. Reviewed on: 30th January 2025

First time buyer, great customer service

5
We used Tembo last year to buy our first home, it was a completely unknown world to us and we had so many questions, thankfully Ruth and Jess at Tembo were always at hand to support us. They made the process much less daunting, they were very knowledgeable and supported us every step of the way. Tembo are competively priced but don't scrimp on customer service. Reviewed on: 30th January 2025

Amazing service from Jess and Matt at Tembo

5
Tembo were super friendly, even from my first call. Once we progressed further with our mortgage advisor Matt, he was super informative of all our options and got us exactly what we wanted. We were then introduced to Jess, she was a great case handler and kept us up to date throughout the whole process. I cannot fault Tembo. Reviewed on: 30th January 2025

Top marks for Tembo !

5
I can't praise Kurt & Callum from Tembo highly enough. They were exactly the people I hoped for in order to conduct my remortgage at very short notice. I was guided through the whole process with expertise, understanding & efficiency which brought it to a timely conclusion. A truly great service ! Reviewed on: 30th January 2025

Matt and Jess at Tembo were fantastic.

5
Matt and Jess at Tembo helped me secure a remortgage on my property. They were so helpful especially when there was a last minute problem with the solicitors querying the paperwork. Matt and Jess went out of their way to sort the problem out with the mortgage company and to make sure that I was ok during a very stressful time. Reviewed on: 30th January 2025

Tembo was fantastic from start to finish!

5
Tembo was fantastic from start to finish! They managed to find a mortgage deal that other brokers couldn’t, which made a huge difference for me. Jess, my case manager, was incredibly helpful, keeping me updated throughout the process and making everything as smooth as possible. Rob was also great—always available to answer questions and offer guidance. If you’re looking for a mortgage broker who goes the extra mile, I highly recommend Tembo! Reviewed on: 30th January 2025

Exceptional service - stress free mortgage process!

5
Jess and Ruth made our mortgage process completely seamless and stress-free. They were always available to answer any questions we had, taking the time to explain each step clearly and guide us through the entire process. Their expertise in market rates was invaluable, ensuring we secured the best possible deal. Their professionalism, knowledge, and support made all the difference—we couldn’t recommend them highly enough! Reviewed on: 30th January 2025

Tembo made our mortgage journey a fantastic experien...

5
Tembo made our mortgage journey a fantastic experience, thanks to the incredible support from both Rob and Jess. Rob was my first point of contact and got everything rolling smoothly, and then Jess, as my case manager, went above and beyond to ensure everything was handled perfectly. Jess had all the time in the world for me, answering every question, keeping me updated, and making sure the whole process was stress-free. Her patience, professionalism, and dedication made a huge difference, and I couldn’t have asked for better support. If you’re looking for a mortgage broker that truly cares, Tembo is the one to go with. Thank you again to Jess, Rob, and the whole team—I highly recommend them! Reviewed on: 30th January 2025

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