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thinkmoney: Current Account reviews

Name: Current Account
Rating: 2.84 (69 reviews)

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2.40

Based on 69 reviews, last reviewed 15th Jun 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

38%

46%

Latest highest rating:

5

Always helpful as breaks down monthly incoming and o... Always helpful as breaks down monthly incoming and outgoings and information is easy and simple to understand which helps you keep on top of your bill... Read more Reviewed on: 7th April 2024

Latest lowest rating:

1

Think money have blocked my account for 7 weeks ago... Think money have blocked my account for 7 weeks ago and holding my money. They cannot tell me when my money will be released. Customer service agents ... Read more Reviewed on: 15th June 2024

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About this product

thinkmoney offer three different types of personal current accounts.

The Everyday account is fee free, the Smart and SmartPlus accounts have a monthy fee in return for more features. The SmartBudget feature helps you monitor and manage your money so you stay on track for your financial goals.

thinkmoney current account reviews help you find out what it’s really like to be a customer. If you’ve used thinkmoney before, you can also leave a review and share your experience.

thinkmoney Current Account reviews (69)

Review of the thinkmoney, Current Account:

Not fit for purpose

New app is not fit for purpose. Budgeting is wrong. Account stating shortfalls when there is money in the spend account that would previously have automatically been moved to bills. New bills are not automatically set up as they said and have no option to add it as a bill so it is budgeted for unless I want to pay it by standing order! Absolutely shocking. Can’t get through on the phone. Emailed and they responded 5 days later without resolving the issues at all! I think I will be moving from Think Money after 12 years+ with them due to this! I have bank accounts with other providers and only stayed with Think due to the ease. However it is FAR from easy with them now and in fact is wholly stressful having to check my account daily to see if it has rectified. Reviewed on: 8th December 2023

Really easy to use

Really easy to setup, great first initial contact and all further queries dealt with first time. Budgeting is a great feature Reviewed on: 13th January 2019

OK'ish

The basic person account is usuful for people unable to easily obtain a standard account. The fees however are high. A good start up account, but not one you want to stay with for long Reviewed on: 12th January 2019

Made my banking easy.

Was never good at managing money but this makes it so easy. Reviewed on: 7th December 2018

A fantastic account!

So easy to use and manages my money for me so I never miss a bill! Reviewed on: 20th November 2018

Brilliant

Brilliant for anyone who needs help budgeting as it account helps to make sure all your financial on track Reviewed on: 6th November 2018

Great Account

A fantastic account that sets aside your monthly payments so you never touch them, that has no default overdraft, meaning you never overspend. The accompanying app is also very handy and easy to use for checking your balance and making one-off payments. Reviewed on: 6th November 2018

Definitely Room for Improvement

Think Money are a good bank for people like me who are useless with money and need it budgeting for them but their online services are shocking a lot of people including myself have been left frustrated when they constantly have problems with updating their system and you cannot check your funds or pay bills which can lead to embarrassment when you are trying to complete a transaction in a shop. It is especially annoying when you pay for them to provide a service each month and you cannot get access to your account Reviewed on: 11th February 2018

Simple and reliable

An easy way to manage your money without the need for overdrafts Reviewed on: 8th February 2018

Excellent money management

The perfect account for people who aren't so great at money management, or for those who have bills coming out on different days of the month. Reviewed on: 17th January 2018