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Total Landlord: Landlord Insurance reviews

4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
23% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
c.j.hall27@btopenworld.com's avatar
[email protected]

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1464)

Review of the Total Landlord, Landlord Insurance:

I have today phoned Total Landlord four times to ren...

5
I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received nothing. Appalling customer service. No way to renew online! Awful! Reviewed on: 13th November 2024

Great customer service, shame more can't be done onl...

4
Great customer service, shame more can't be done online and self serve Reviewed on: 26th September 2024

Assuring there is someone there.

4
Assuring there is someone there. Your dealing with experts Reviewed on: 26th September 2024

Highly recommend

5
Kept Utd regularly. Good premium. Don’t up prices extortionately every year Reviewed on: 26th September 2024

I have used you for many years and never had any iss...

5
I have used you for many years and never had any issues. Your costumer service is excellejnt Reviewed on: 26th September 2024

Review..

5
Friendly, informative and helpful staff, when I renew once per year on the phone. Reviewed on: 26th September 2024

TLI are friendly and helpful and always ready to ans...

5
TLI are friendly and helpful and always ready to answer queries quickly and efficiently Reviewed on: 26th September 2024

Very helpful with claims but policy premiums far to...

3
Very helpful with claims but policy premiums far to expensive. Reviewed on: 26th September 2024

Excellent Insurance Provider.

5
I have been with Total Landlord for many years. The insurance is very comprehensive and meets all my requirements. The newsletters and updates are very much appreciated. The communication is excellent. I will happily continue with em and would have no hesitation in recommending them to any other landlord Reviewed on: 26th September 2024

25 years of seamless cover

5
I have been with Total Landlord Insurance for 25 years and thoroughly recommend them as a provider Reviewed on: 26th September 2024

Friendly staff with great customer service.

5
Friendly staff with great customer service. All member is the team are happy to help with any query I have. Reviewed on: 23rd September 2024