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Total Landlord: Landlord Insurance reviews

View other Total Landlord products
4.73
Based on 1,612 reviews, last reviewed 19th Oct 2025
90% decrease in 5 star reviews
in the past 90 days
88% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1612)

Good Service

5
Good service and competitive rates Reviewed on: 5th July 2019
Graham Lee's avatar
Graham Lee

Great customer experience

4
I've been with Total Landlord insurance for many years. The only reason I haven't given them 5 stars is that, like all insurance companies these days, to get the best price you have to negotiate. I think this should be automatically offered to returning customers. Reviewed on: 5th July 2019
Mira Ratkovic's avatar
Mira Ratkovic

Great service at competitive pricing

5
Easy communication via email or phone. Reviewed on: 4th July 2019
Roz's avatar
Roz

Good customer service

5
People on the phone are helpful and know what they are doing! Reviewed on: 4th July 2019
E Chan's avatar
E Chan

Completely professional

5
Tailored the policy to my exact requirements , and saved me money too! Nothing was too much trouble for Becky Reviewed on: 4th July 2019
Brian Forman's avatar
Brian Forman

Fast efficient service

5
TLI have a very approachable and helpful customer services team. Their cover is the most competitive on the market and was easy to apply for. I would definitely recommend them to anyone looking for this type of policy. Reviewed on: 4th July 2019
Sally Freear's avatar
Sally Freear

never claimed

4
we have used the company for three years and have never made a claim, hence we cannot review the services. Reviewed on: 4th July 2019
Svetlana Chatterton's avatar
Svetlana Chatterton

Safe, proffessional

4
Proffessional, helpful, enticed by the discount belonging to NLA Reviewed on: 4th July 2019
Ceri's avatar
Ceri

Reliable, Reasonable, Responsive

5
We have been with Total Landlord for some years now and always found them reliable with reasonable premiums. If we have a query or problem they respond promptly. Never thought of going anywhere else. Reviewed on: 4th July 2019
pscomms's avatar
pscomms

Treated as I would like - Importantly

5
Association goes back many years in part left tried others & returned the returned the No nonsense Fast efficient service soon got me on risk with my BTL portfolio at a keen & competitive price Reviewed on: 4th July 2019
Turhan Mustafa's avatar
Turhan Mustafa

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