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Total Landlord: Landlord insurance reviews

View other Total Landlord products
4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
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1%
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2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri
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About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Good Service

5
Good service and competitive rates Reviewed on: 5th July 2019
Graham Lee's avatar
Graham Lee

Great customer experience

4
I've been with Total Landlord insurance for many years. The only reason I haven't given them 5 stars is that, like all insurance companies these days, to get the best price you have to negotiate. I think this should be automatically offered to returning customers. Reviewed on: 5th July 2019
Mira Ratkovic's avatar
Mira Ratkovic

Great service at competitive pricing

5
Easy communication via email or phone. Reviewed on: 4th July 2019
Roz's avatar
Roz

Good customer service

5
People on the phone are helpful and know what they are doing! Reviewed on: 4th July 2019
E Chan's avatar
E Chan

Completely professional

5
Tailored the policy to my exact requirements , and saved me money too! Nothing was too much trouble for Becky Reviewed on: 4th July 2019
Brian Forman's avatar
Brian Forman

Fast efficient service

5
TLI have a very approachable and helpful customer services team. Their cover is the most competitive on the market and was easy to apply for. I would definitely recommend them to anyone looking for this type of policy. Reviewed on: 4th July 2019
Sally Freear's avatar
Sally Freear

never claimed

4
we have used the company for three years and have never made a claim, hence we cannot review the services. Reviewed on: 4th July 2019
Svetlana Chatterton's avatar
Svetlana Chatterton

Safe, proffessional

4
Proffessional, helpful, enticed by the discount belonging to NLA Reviewed on: 4th July 2019
Ceri's avatar
Ceri

Reliable, Reasonable, Responsive

5
We have been with Total Landlord for some years now and always found them reliable with reasonable premiums. If we have a query or problem they respond promptly. Never thought of going anywhere else. Reviewed on: 4th July 2019
pscomms's avatar
pscomms

Treated as I would like - Importantly

5
Association goes back many years in part left tried others & returned the returned the No nonsense Fast efficient service soon got me on risk with my BTL portfolio at a keen & competitive price Reviewed on: 4th July 2019
Turhan Mustafa's avatar
Turhan Mustafa

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