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Total Landlord: Landlord Insurance reviews

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4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
8% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
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9%
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1%
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1%
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1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
c.j.hall27@btopenworld.com's avatar
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1464)

Very professional with good customer service skills

5
I have been using this company for a few years and find that they go above and beyond to achieve a quality service with excellent customer skills Reviewed on: 4th September 2017
Richard kirby's avatar
Richard kirby

Good friendly expert advice

4
Helpful and knowledgeable about their products so making it easier as client to select the correct insurance. Reviewed on: 4th September 2017
Susan ross's avatar
Susan ross

brilliant support

5
every year we try to compare Total Landlord Insurance with the competition and each year we come back to Total Landlord Insurance. I think this sums it up. Reviewed on: 31st August 2017
ilona 's avatar
ilona

efficient and economical

5
Excellent insurance at an economical price. Claims have been efficiently dealt with. Reviewed on: 31st August 2017
judith weeks's avatar
judith weeks

Best service on the phone

5
Every time I phoned the company office, I never needed to wait long and always there is a very helpful and friendly person the other side of phone line. Thank you for great service. Reviewed on: 31st August 2017
M. R. Arabnia's avatar
M. R. Arabnia

Changing Insurance Companies

5
Total Landlord Insurance are quick to respond to queries and their dealings are totally transparent. Reviewed on: 30th August 2017
Cynthia Fulks's avatar
Cynthia Fulks

Great service for Landlords

5
I have used the company for several years and have never had any problems with payment or premiums. Very happy with the service. Reviewed on: 30th August 2017
Chris Jolly's avatar
Chris Jolly

Price, Product, People Exellence at Total Landlord

5
In my job role I have used Total Landlord for 6 years. I have during that time I have recommended Total Landlord to several of the Landlords who's property Mighty House manage. I do not give recommendations easily as doing so can have an adverse effect on my reputation. I Have found Total Landlord's products, are priced reasonably and fit with my requirements. All staff that I have dealt with have given above and beyond Customer Service. Well done Total Landlord!! Reviewed on: 30th August 2017
Isobel Burns's avatar
Isobel Burns

Good to deal with

5
New to the company so to early to give a true report Reviewed on: 30th August 2017
Robert A Chamberlain's avatar
Robert A Chamberlain

Very efficient and good comprehensive cover

5
All calls are treated by helpful staff, they call back when they say they will, and help resolve problems as quickly as possible. Reviewed on: 30th August 2017
Robert Ainscow's avatar
Robert Ainscow

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