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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Good value, quick and easy to arrange/renew

5
Excellent customer service. Prompt and efficient renewal at an affordable price. Reviewed on: 4th July 2019

Lots of room for improvement

2
I made a claim on my insurance as I had some pipes which had slowly started to leak behind kitchen units. I had moved in about 6 years earlier and done a thorough damp proofing of the flat as well as replacing pipes. To cut a VERY long story short, it took Hamilton Fraser 13 months(!) to agree the claim and it would have been slower had I not called them regularly to chase. The only call I received was to ask for money for the renewal of the cover. Reviewed on: 4th July 2019

Use NLA hamilton Fraser every year

5
The price is very competitive with the NLA discount it is even cheaper than my home insurance Reviewed on: 4th July 2019

best we've used

5
have used this company for many years, (looked elsewhere for better price/service no success so far they r the best for service and price. Reviewed on: 4th July 2019

High quality

5
Easy to deal with, no fuss, excellent price. Reviewed on: 4th July 2019

best in the market !

5
1st class service provider ....... very friendly and professional Reviewed on: 1st October 2018

fantastic

5
great service and prices , always competitive and happy to help with their inhouse claim department. Reviewed on: 25th September 2018

Quick an Comprehensive Coverage

5
Friendly and efficient support from Hamilton Team to make sure my property was insured in a timely manner. Reviewed on: 24th September 2018

Comprehensive insurance

5
I have always found the staff helpful and informative. Reviewed on: 23rd September 2018

Great

5
Had nothing but good service at a competitive price, claim was dealt with well so no complaints. Happy customer. Reviewed on: 22nd September 2018

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