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Total Landlord: Landlord Insurance reviews

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4.79
Based on 1,479 reviews, last reviewed 13th Jul 2025
1100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Helpful, friendly and professional. Helpful, friendly and professional. Reviewed on: 10th July 2025
Sheila's avatar
Sheila

Latest lowest rating:

1

Poor policy which didn't cover me for a claim. Poor policy which didn't cover me for a claim. Reviewed on: 13th July 2025
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Disappointed
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1479)

Amazing service

5
Great price and good customer service Reviewed on: 29th August 2017
Sasha Kaveh's avatar
Sasha Kaveh

Quick, efficient service from a friendly company at a good price

5
Quick, efficient service from a friendly company at a good price. Highly recommended. Reviewed on: 29th August 2017
Andrew Lorant's avatar
Andrew Lorant

Expertise, Professionalism, Confidence-inspiring, Reassurance

5
As a brand new landlord, I found that I was unable to get landlord insurance from "reputable landlord insurance" companies. The flat I was trying to insure was on the ground floor of a modern 4-storey block with a flat roof. The flat roof made it seemingly uninsurable as a landlord. I then found Total Landlord Insurance and common sense prevailed at last.. They were competent and professional while remaining friendly and totally reassuring. Their fees were very reasonable indeed and the cover is excellent. I cannot recommend them too highly. Reviewed on: 29th August 2017
Roger Neubergf's avatar
Roger Neubergf

Lovely helpful company

5
Have used them for 3 years now and find them helpful professional and reasonable Reviewed on: 29th August 2017
M hilson's avatar
M hilson

Total Landlord Insurance - Total Confidence

5
Having Total Landlord Insurance means I have confidence that, whatever problem may occur, it will be resolved quickly and efficiently with my tenants welfare and comfort being looked after. Reviewed on: 29th August 2017
Lynn Mustard's avatar
Lynn Mustard

Impressive Personal Service

5
Having been with Total Landlord Insurance for 18 years I've watched the organisation grow considerably. Despite this growth I've always felt I was more than just a policy number and have been impressed by the level of personal service I receive. Reviewed on: 29th August 2017
Diana Carter's avatar
Diana Carter

FORCED ENTRY BY POLICE

2
As a landlord insurance feel that forced entry by police would have been covered . When your reps. give presentations at NLA meetings they make a large amount of comment about damage by drug dealers /factories/ explosion/cannabis growing etc, so important to have correct insurance in place,well inevitably that leads onto police raiding the property, by forced entry, but you now inform me that this is not a covered risk, as a landlord could not recommend any other landlord using your services when you are aware that in today's climate it is a definitively a risk that landlords not only expect to be covered for but would like me have it expected to be covered. Whilst speaking to your agents very polite but not much helo to be told a risk not covered on your landlords insurance, will be looking elsewhere for insurance on my properties in the future! Reviewed on: 23rd August 2017
Valerie Dockerill's avatar
Valerie Dockerill

Has the backing of National Landlord Association

5
No further comments at this time Reviewed on: 22nd August 2017
Clive Batho's avatar
Clive Batho

Great Communication

5
I like the way TL keeps us informed about the market. I like the proactive approach to reminding me of time to renew, too! Reviewed on: 22nd August 2017
Margaret Kauffman's avatar
Margaret Kauffman

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