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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

5 star service

5
Have used them for yours, great customer service, great prices, great product knowledge. Reviewed on: 22nd September 2018

The best insurance company I ever have.

5
The best Insurance company I ever had. Reviewed on: 20th September 2018

Definitely the best

5
Excellent communication, good policy and fairly priced. Provide good and informative updates. I have no complaints whatsoever. Reviewed on: 20th September 2018

Very good comprehensive insurance

5
A few other providers were slightly cheaper but give nowhere near the level of cover we require for our landlord's insurance Reviewed on: 20th September 2018

Very positive and professional

5
They always keep you updated and remind you when your new premium is due for renewal. Reviewed on: 20th September 2018

Brilliant

5
We insure many of our properties through this company, always received excellent service they deserve to win! Reviewed on: 20th September 2018

Excellent Service

5
I have been with Hamilton Fraser for my Landlord Insurance for a number of years and have always found them to be competitive and efficient. With good customer service thrown in. Reviewed on: 20th September 2018

Great value and good customer service

5
I have used Total Landlord Insurance (Hamilton Fraser Insurance Services) for much of my buy-to-let portfolio for many years and always found them helpful and responsive. I have no hesitation in recommending their services to anybody seeking professional insurance cover at highly competitive rates. Reviewed on: 20th September 2018

Good value and service

5
Very impressed with your offer, information and service. Reviewed on: 20th September 2018

Great insurance at reasonable price

5
Helpful telephone staff to process enquiries Reviewed on: 20th September 2018

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