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Trading 212: Online Share Dealing reviews

4.75
Based on 237 reviews, last reviewed 10th Jan 2025
67% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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13%
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2%
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1%
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Latest highest rating:

5

Excellent service I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienc... Read more Reviewed on: 10th January 2025
Royston 's avatar
Royston

Latest lowest rating:

1

Total waste of time, non existant customer service I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list... Read more Reviewed on: 20th December 2024
gm's avatar
gm

About this product

Looking for Trading 212 online share dealing reviews? See what people like you who have used this app before thought, in our Trading 212 reviews below. Trading 212 claim to provide an easy and powerful service that is 'perfect for both beginners and experts'. If you have used this trading app before, let others know what you thought on Smart Money People.

Trading 212 Online Share Dealing reviews (237)

Review of the Trading 212, Online Share Dealing:

Total waste of time, non existant customer service

1
I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Reviewed on: 20th December 2024
Reply from Trading 212 We regret to hear about your experience. Currently, we can only process ISA transfers to banks and providers that are supported on our platform. We are constantly working to expand the list of supported providers, but this process can sometimes take time. Regarding our customer service, our chatbot is programmed to provide the most relevant information as quickly as possible. Even though we are constantly trying to make it better, we understand that live agent support might be needed in certain situations, and we are sorry to hear your interaction with our team didn't meet your expectations If you would like to close your account, we can assist with that or you can do it yourself via the Menu. However, as a regulated broker, we are required by law to keep certain information for a period of 7 years. This is done to comply with the regulations that we follow. Would you please provide us with your ticket ID so we can take a closer look at your case? We will gladly take a closer look at your case and assist further. Response date: 27th December 2024
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Trading 212

Quick and easy to understand.

4
Quick and easy to understand. Cheap with lots of different shares on offer Reviewed on: 14th March 2024

Easy access.

5
Easy access. Quick money transfer, easy investing. Reviewed on: 14th March 2024

Very good

5
Very good, allows people with less money to invest Reviewed on: 14th March 2024

Great Features

5
Great features. Love the ability to invest in pies month by month. Reviewed on: 14th March 2024

Great platform easy to use.

5
Great platform easy to use. Really like the UX Reviewed on: 14th March 2024

The Best trading platform in the UK

5
It is simply amazing, a lost cost platform and an ideal ISA provider. Reviewed on: 14th March 2024

Trading 212 has after hours trading which is rare.

5
Trading 212 has after hours trading which is rare. Costs of transactions are free and currency charges are very fair. Reviewed on: 14th March 2024

Great company with cheap prices.

5
Great company with cheap prices. Their costumer care is spot on as well. I would definitely recommend them to my friends and family. I dont think you will get better than what they offer. Reviewed on: 14th March 2024

Bad & worst experience when it comes to withdrawals...

5
Bad & worst experience when it comes to withdrawals of funda Reviewed on: 14th March 2024

Best free current platform for Stocks & Shares

4
They have been my go to for an ISA after being let down with Freetrade's constant changes to ToS and increasingly gatekeeping stocks and basic features behind expensive pay walls. You don't get that with T212, it's feature rich, option rich and easy to set up and use. It also has 99% of the shares listed that I'm interested in. Reviewed on: 14th March 2024