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Trading 212 reviews

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Rated Excellent • 4.75/5

Trading 212 reviews

Verified business
Last reviewed within 14 days

Review summary

People rate this company as Excellent based on 237 product reviews

Average score of 4.75/5
5 star
82%
4 star
13%
3 star
2%
2 star
1%
1 star
2%
Reviews for Trading 212 have trended negatively over the past 90 days

Latest positive rating

5/5

Excellent service

I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienced.

{"display":"Royston ","full_name":"Royston ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Total waste of time, non existant customer service

I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA... I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Read more Read less

{"display":"gm","full_name":"gm","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Online Share Dealing
gm 20th December 2024
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About Trading 212

Trading 212 claim to be easy to use and 'perfect for both beginners and experts'. Whether you are a trading veteran or a novice that has used this app to help you trade and invest, let us know what you think and help others who are interested in using this service. Alternatively if you are looking to learn more, read below and you will find our Trading 212 reviews, written by likeminded members of the public.

Trading 212 at a glance

Reviews for Trading 212

Showing 11 of 237 company reviews • Last reviewed within 14 days

Excellent service

Online Share Dealing • 10th January 2025

I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienced.

{"display":"Royston ","full_name":"Royston ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Total waste of time, non existant customer service

Online Share Dealing • 20th December 2024

I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA... I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Read more Read less

{"display":"gm","full_name":"gm","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
gm
Rated Terrible • 1/5
Read more product reviews
Reply from Trading 212
We regret to hear about your experience. Currently, we can only process ISA transfers to banks and providers that are supported on our platform. We are constantly working to expand the list of supported providers, but this process can sometimes take time. Regarding our customer service, our chatbot is programmed to provide the most relevant information as quickly as possible. Even though we are constantly trying to make it better, we understand that live agent support might be needed in certain situations, and we are sorry to hear your interaction with our team didn't meet your expectations If you would like to close your account, we can assist with that or you can do it yourself via the Menu. However, as a regulated broker, we are required by law to keep certain information for a period of 7 years. This is done to comply with the regulations that we follow. Would you please provide us with your ticket ID so we can take a closer look at your case? We will gladly take a closer look at your case and assist further.
27th December 2024
Trading 212
  • 5/5

    Excellent app, daunting array of features.

    Excellent app, although it's huge range of options and features is daunting at first. Take time to find your way around and it has everything... Excellent app, although it's huge range of options and features is daunting at first. Take time to find your way around and it has everything you want and need. Offering the highest rate on my ISA and uninvested cash at first, it has fallen back since, but I still regard it as good and I'm sticking with them for now. Read more Read less

    {"display":"Ian JP","full_name":"Ian JP","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072893.png"}}'s avatar
    Online Share Dealing
    Ian JP 3rd December 2024
  • 5/5

    ISA rate and savings account great bank

    ISA rate and savings account great bank

    {"display":"Mark s","full_name":"Mark s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Online Share Dealing
    Mark s 21st November 2024
  • 5/5

    Easy process.

    Easy process. Good app. Fairly quick transfer times. Excellent rates, especially for the cash ISA. Quick customer service responses too!

    {"display":"Liz","full_name":"Liz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Online Share Dealing
    Liz 15th October 2024
  • 5/5

    Trading 212 Stocks

    Incredibly simple to use and keep track of your shares. Community made Pies also take the hassle out of it acting as sort of a... Incredibly simple to use and keep track of your shares. Community made Pies also take the hassle out of it acting as sort of a democratic ETF you can put money into and automatically buy shares from. Read more Read less

    {"display":"Samuel A","full_name":"Samuel A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to use platform.

    Easy to use platform. It has supported me to start my investing Journey.

    {"display":"Evan D","full_name":"Evan D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    no fees and useful app

    no fees and useful app to track investments and easily trade

    {"display":"Raffy","full_name":"Raffy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Online Share Dealing
    Raffy 24th August 2024
  • 5/5

    Great app, easy to use and great value.

    Great app, easy to use and great value.

    {"display":"Silentp ","full_name":"Silentp ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent commission free broker

    There offering is excellent. They are no fees apart of the 0.15% foreign exchange fees. Their debit card is amazing offering cashback on purchases and... There offering is excellent. They are no fees apart of the 0.15% foreign exchange fees. Their debit card is amazing offering cashback on purchases and they currently offer one of the highest interest rates on cash ISA. Read more Read less

    {"display":"Andrew","full_name":"Andrew","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I've found their real time service has been outstand...

    I've found their real time service has been outstanding, their interest rates on cash are market leading (both gia and isa products) and their speed... I've found their real time service has been outstanding, their interest rates on cash are market leading (both gia and isa products) and their speed of transfer is fantastic! I've had no need to contact customer service at all, very happy with these guys!! Read more Read less

    {"display":"Davek49","full_name":"Davek49","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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