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Freetrade reviews

Freetrade logo
Rated Excellent • 4.87/5

Freetrade reviews

Verified business Last reviewed within 7 days
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  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Offers referral rewards for introducing friends and family
    Offers referral rewards for introducing friends and family
  • Award winning organisation
    Award winning organisation
  • Offers free financial literacy resources
    Offers free financial literacy resources

Review summary

People rate this company as Excellent based on 9,973 product reviews

Average score of 4.87/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
1%
Reviews for Freetrade have trended negatively over the past 90 days

Freetrade makes investing easy and accessible with a simple, user-friendly app and low fees. Many appreciate the wide range of stocks and the helpful, responsive customer service. However, some are frustrated by rising fees, limited free features, and occasional app glitches or slow responses.

Positive themes

  • Freetrade’s app is super easy to use and perfect for beginners and pros alike.
  • Customer service at Freetrade is friendly and quick to help with any issues.
  • Freetrade offers a wide range of stocks and investment options at low cost.

Negative themes

  • Fees have increased and many features now require paid subscriptions.
  • App can be slow or glitchy with occasional inaccurate prices or delays.
  • Customer service can be slow or unhelpful with some unresolved issues.
Summarised by AI
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About Freetrade

Freetrade is an award-winning self-directed investment platform.

Freetrade launched in 2018, pioneering commission-free investing in the UK. Since then, Freetrade has grown to a fully featured investment platform covering US, UK, and European stocks, tax-wrapped accounts and more.

Freetrade offers stocks and shares ISAs, a personal pension and a general investment account.

Freetrade at a glance

Contact details

Email
[email protected]
Social media

Reviews for Freetrade

Showing 11 of 9973 company reviews • Last reviewed within 7 days

Love their investing newsletters

Stocks and shares ISA • 7th March 2026

Love their investing newsletters

{"display":"Arif ","full_name":"Arif ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1059097.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Patience

Online share dealing • 5th March 2026

I find I lose money certain times. I find I make money certain times.

{"display":"Mark Penkett","full_name":"Mark Penkett","avatar":{"url":"\/assets\/uploads\/avatars\/users\/638318.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 5/5

    Transferring my SIPP, ISA and GIA to Freetrade as I...

    Transferring my SIPP, ISA and GIA to Freetrade as I have got fed up with outrageous charges incurred on other platforms. As a bonus they... Transferring my SIPP, ISA and GIA to Freetrade as I have got fed up with outrageous charges incurred on other platforms. As a bonus they have a cashback offer on transfers. Read more Read less

    {"display":"paul g","full_name":"paul g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very easy to use

    Very easy to use, with plenty of information on each share.

    {"display":"J Philpott","full_name":"J Philpott","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Investment Experience for Travellers

    I have settled on the Freetrade stocks and shares ISA. I travel a lot for work and find this investment product easy to access and... I have settled on the Freetrade stocks and shares ISA. I travel a lot for work and find this investment product easy to access and the added bonus that I can select the contents of my portfolio. Read more Read less

    {"display":"Colin E","full_name":"Colin E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Stocks and shares ISA
    Colin E 24th February 2026
  • 5/5

    Cheapest SIPP provider for me when I opened an accou...

    Cheapest SIPP provider for me when I opened an accoubt, and now it's free to hold a SIPP.

    {"display":"Neil F","full_name":"Neil F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I have used Freetrade for years now and it has alway...

    I have used Freetrade for years now and it has always been a seamless experience. I would recommend the app to anyone.

    {"display":"Sarah J","full_name":"Sarah J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Online share dealing
    Sarah J 23rd February 2026
  • 4/5

    Great at innovating and improving it's offerings.

    Great at innovating and improving it's offerings.

    {"display":"Damien","full_name":"Damien","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Online share dealing
    Damien 22nd February 2026
  • 5/5

    The app, user interface and customer service made st...

    The app, user interface and customer service made starting investing as a beginner very simple and informative. When I started investing I was nervous using... The app, user interface and customer service made starting investing as a beginner very simple and informative. When I started investing I was nervous using my own savings, but the customer service was great at explaining how to navigate the app and understand the basic principles and risks of investing. Read more Read less

    {"display":"Stuart L","full_name":"Stuart L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very simple and user friendly!

    Very simple and user friendly! Started investing and Freetrade is a simple app to use for stocks and share. Can transfer and purchase shares in no time, as a beginner.

    {"display":"Jacqueline R","full_name":"Jacqueline R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 3/5

    Overall easy to use and navigate.

    Overall easy to use and navigate. Information is reasonably displayed.

    {"display":"Moneylife","full_name":"Moneylife","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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