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Freetrade reviews

Freetrade logo
Rated Excellent 4.87/5

Freetrade reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Offers referral rewards for introducing friends and family
    Offers referral rewards for introducing friends and family
  • Award winning organisation
    Award winning organisation
  • Offers free financial literacy resources
    Offers free financial literacy resources

Review summary

People rate this company as Excellent based on 9,963 product reviews

Average score of 4.87/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
1%
Reviews for Freetrade have trended positively over the past 90 days

Freetrade makes investing easy and accessible with a simple, user-friendly app and low fees. Many appreciate the wide range of stocks and the helpful, responsive customer service. However, some are frustrated by rising fees, limited free features, and occasional app glitches or slow responses.

Positive themes

  • Freetrade’s app is super easy to use and perfect for beginners and pros alike.
  • Customer service at Freetrade is friendly and quick to help with any issues.
  • Freetrade offers a wide range of stocks and investment options at low cost.

Negative themes

  • Fees have increased and many features now require paid subscriptions.
  • App can be slow or glitchy with occasional inaccurate prices or delays.
  • Customer service can be slow or unhelpful with some unresolved issues.
Summarised by AI
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About Freetrade

Freetrade is an award-winning self-directed investment platform.

Freetrade launched in 2018, pioneering commission-free investing in the UK. Since then, Freetrade has grown to a fully featured investment platform covering US, UK, and European stocks, tax-wrapped accounts and more.

Freetrade offers stocks and shares ISAs, a personal pension and a general investment account.

Freetrade at a glance

Contact details

Email
[email protected]
Social media

Reviews for Freetrade

Showing 11 of 9963 company reviews Last reviewed within 7 days

Overall easy to use and navigate.

Online share dealing 17th February 2026

Overall easy to use and navigate. Information is reasonably displayed.

Rated Average 3/5
Read more product reviews

Gow i got satartedI started

Stocks and shares ISA 14th February 2026

I started investing a few years ago. And I was unsure on what I was doing on how things worked and how you pay your... I started investing a few years ago. And I was unsure on what I was doing on how things worked and how you pay your own tax etc. But once I got my head around all that I was off. Read more Read less

Rated Good 4/5
Read more product reviews
  • 4/5

    Effective Re/Solutions

    Any issues I've ever had have been resoved effectively, efficiently and with clarity. Free-trade customer service team have always been courteous and ready to provide solutions and assistance

    {"display":"NicB","full_name":"NicB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Stocks and shares ISA
    NicB 13th February 2026
  • 5/5

    Easy to use broker, low fees, nice app.

    Easy to use broker, low fees, nice app.

  • 5/5

    easy platform for stock trades

    A easy platform to use for stck trading

    {"display":"OO","full_name":"OO","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Online share dealing
    OO 12th February 2026
  • 5/5

    I have nothing but praise.

    I have nothing but praise...the app works really smoothly and intuitively. I have been using it for several years now and it is my go to for financial information.

  • 5/5

    100% winner

    Very positive i have no complaints

    {"display":"GEORGE C","full_name":"GEORGE C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Online share dealing
    GEORGE C 12th February 2026
  • 5/5

    Easy way to start trading.

    Easy way to start trading. Just give it a go. You wont regret.

    {"display":"dmichu","full_name":"dmichu","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Online share dealing
    dmichu 12th February 2026
  • 5/5

    Easy and effective

    Very easy to use and I’ve been very happy with the outcome.

  • 5/5

    Quick and helpful customer service

    Quick and helpful customer service

  • 5/5

    I’ve been using Freetrade for online share dealing f...

    I’ve been using Freetrade for online share dealing for some time now and overall my experience has been good for beginner-to-intermediate investors — with both... I’ve been using Freetrade for online share dealing for some time now and overall my experience has been good for beginner-to-intermediate investors — with both strong points and a few drawbacks.Setting up an account and placing your first trade was really simple. The app’s design is clean and beginner-friendly, which helped me feel confident even with little experience. Read more Read less

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