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Trading 212: Online Share Dealing reviews

4.75
Based on 237 reviews, last reviewed 10th Jan 2025
67% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
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13%
See only 3 star reviews
2%
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1%
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2%

Latest highest rating:

5

Excellent service I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienc... Read more Reviewed on: 10th January 2025
Royston 's avatar
Royston

Latest lowest rating:

1

Total waste of time, non existant customer service I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list... Read more Reviewed on: 20th December 2024
gm's avatar
gm

About this product

Looking for Trading 212 online share dealing reviews? See what people like you who have used this app before thought, in our Trading 212 reviews below. Trading 212 claim to provide an easy and powerful service that is 'perfect for both beginners and experts'. If you have used this trading app before, let others know what you thought on Smart Money People.

Trading 212 Online Share Dealing reviews (237)

Review of the Trading 212, Online Share Dealing:

Total waste of time, non existant customer service

1
I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Reviewed on: 20th December 2024
Reply from Trading 212 We regret to hear about your experience. Currently, we can only process ISA transfers to banks and providers that are supported on our platform. We are constantly working to expand the list of supported providers, but this process can sometimes take time. Regarding our customer service, our chatbot is programmed to provide the most relevant information as quickly as possible. Even though we are constantly trying to make it better, we understand that live agent support might be needed in certain situations, and we are sorry to hear your interaction with our team didn't meet your expectations If you would like to close your account, we can assist with that or you can do it yourself via the Menu. However, as a regulated broker, we are required by law to keep certain information for a period of 7 years. This is done to comply with the regulations that we follow. Would you please provide us with your ticket ID so we can take a closer look at your case? We will gladly take a closer look at your case and assist further. Response date: 27th December 2024
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Trading 212

A platform that helps new investors invest!

4
A good platform that actually offers cheap trading for prospective investors. I have used the platform for a few years now and have had no reason to change. Their ISA options in the UK are actually free rather than some companies who claim to be free, but really charge a premium. Reviewed on: 11th March 2024

The auto investing is great, as well with the pies,...

5
The auto investing is great, as well with the pies, isa is useful and community posts Reviewed on: 11th March 2024

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5
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Straightforward offering

5
I've started a stocks and shares ISA recently with Trading 212 - everything works very smoothly and I appreciate the interest accruing on cash balances as well as free trading. Reviewed on: 29th February 2024

Cheapest Platform, Good range of Asset s available.

5
Cheapest Platform, Good range of Asset s available. Reviewed on: 29th February 2024

Good place to invest finances for future.

5
Good place to invest finances for future. Reviewed on: 15th February 2024

A cheap and easy way of investing.

5
A cheap and easy way of investing. Great app and accessible to customers starting out on their investing journey Reviewed on: 10th February 2024

Very Good and reliable platform.

5
Very Good and reliable platform. Reviewed on: 8th January 2024

Get up to 100$ with promo code!

5
RECEIVE UP TO 100€ WITH TRADING212! Use the code Reviewed on: 6th November 2023

Commission free buying and selling of shares

4
Trading212 allows commission free buying and selling of shares. You can see how your shares are performing over time. Some of the features are difficult to understand. Reviewed on: 25th August 2023