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Trading 212: Online Share Dealing reviews

Name: Online Share Dealing
Rating: 4.74 (237 reviews)

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4.75

Based on 237 reviews, last reviewed 10th Jan 2025

67% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

82%

13%

Latest highest rating:

5

Excellent service I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienc... Read more Reviewed on: 10th January 2025

Latest lowest rating:

1

Total waste of time, non existant customer service I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list... Read more Reviewed on: 20th December 2024

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About this product

Looking for Trading 212 online share dealing reviews? See what people like you who have used this app before thought, in our Trading 212 reviews below. Trading 212 claim to provide an easy and powerful service that is 'perfect for both beginners and experts'. If you have used this trading app before, let others know what you thought on Smart Money People.

Trading 212 Online Share Dealing reviews (237)

Review of the Trading 212, Online Share Dealing:

Total waste of time, non existant customer service

I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Reviewed on: 20th December 2024

Reply from Trading 212 We regret to hear about your experience. Currently, we can only process ISA transfers to banks and providers that are supported on our platform. We are constantly working to expand the list of supported providers, but this process can sometimes take time. Regarding our customer service, our chatbot is programmed to provide the most relevant information as quickly as possible. Even though we are constantly trying to make it better, we understand that live agent support might be needed in certain situations, and we are sorry to hear your interaction with our team didn't meet your expectations If you would like to close your account, we can assist with that or you can do it yourself via the Menu. However, as a regulated broker, we are required by law to keep certain information for a period of 7 years. This is done to comply with the regulations that we follow. Would you please provide us with your ticket ID so we can take a closer look at your case? We will gladly take a closer look at your case and assist further. Response date: 27th December 2024

Simple trading tool

Can offer a wider variety of trading options and simple ways to trade Reviewed on: 2nd February 2023

Great product range and UX

Both the web browser and phone apps are well designed with advanced charts not watered down. Great range of investments. Low fees. Reviewed on: 1st February 2023

Easy to use app

Very simple app and you can buy any share without limit Reviewed on: 1st February 2023

Trading 212 - The Perfect Place to Grow Your Investment Skills

I've been with Trading 212 for over 6 months now and I couldn't be happier with my experience. The user-friendly platform makes investing accessible and easy, and their extensive educational resources have helped me grow my investment skills significantly. Customer support is also top-notch - they're quick to respond and always helpful. I highly recommend Trading 212 to anyone looking to grow their investments and their knowledge. Reviewed on: 1st February 2023

Great low cost investment account

Great zero commission investing along with a reliable customer service. Reviewed on: 31st January 2023

Excellent Service

Breadth of shares are wide and extensive Reviewed on: 31st January 2023

Best value for money.

Plenty of investment choices, no commission, low exchange rate, free ISA and a user friendly app. I can’t ask for more. Reviewed on: 31st January 2023

Brilliant

Trustworthy company, straight forward and honest, also customer service and referalls are on point ☝️ Reviewed on: 13th January 2023

A Comprehensive and User-Friendly Trading Platform

I have been using this platform for several months now and have been extremely impressed with its functionality. The interface is easy to navigate and the tools provided are comprehensive, making it perfect for both beginner and experienced traders. The app is also available for both iOS and Android which is a bonus. One of the features that I particularly like is the ability to easily track and manage my portfolio. Overall, I highly recommend this platform for anyone looking for a reliable and user-friendly trading experience Reviewed on: 12th January 2023

Worst UK broker and hidden costs

Restricted shared dealing with no notice, forced share lending with no compensation, won't allow transfers or direct registering of shares. Unhelpful customer service. Anti retail trader policies and practices. Reviewed on: 23rd March 2022

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