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Trading 212: Online Share Dealing reviews

Name: Online Share Dealing
Rating: 4.74 (237 reviews)

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4.75

Based on 237 reviews, last reviewed 10th Jan 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

82%

13%

Latest highest rating:

5

Excellent service I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienc... Read more Reviewed on: 10th January 2025

Latest lowest rating:

1

Total waste of time, non existant customer service I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list... Read more Reviewed on: 20th December 2024

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About this product

Looking for Trading 212 online share dealing reviews? See what people like you who have used this app before thought, in our Trading 212 reviews below. Trading 212 claim to provide an easy and powerful service that is 'perfect for both beginners and experts'. If you have used this trading app before, let others know what you thought on Smart Money People.

Trading 212 Online Share Dealing reviews (237)

Review of the Trading 212, Online Share Dealing:

Total waste of time, non existant customer service

I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Reviewed on: 20th December 2024

Reply from Trading 212 We regret to hear about your experience. Currently, we can only process ISA transfers to banks and providers that are supported on our platform. We are constantly working to expand the list of supported providers, but this process can sometimes take time. Regarding our customer service, our chatbot is programmed to provide the most relevant information as quickly as possible. Even though we are constantly trying to make it better, we understand that live agent support might be needed in certain situations, and we are sorry to hear your interaction with our team didn't meet your expectations If you would like to close your account, we can assist with that or you can do it yourself via the Menu. However, as a regulated broker, we are required by law to keep certain information for a period of 7 years. This is done to comply with the regulations that we follow. Would you please provide us with your ticket ID so we can take a closer look at your case? We will gladly take a closer look at your case and assist further. Response date: 27th December 2024

Poor communication and downwtime.

Trading212 is a great shares platform but it has had a great deal of downtime recently and the company do not communicate the problems to its members. Reviewed on: 28th January 2021

Best trading platform

Very simple to use and understand, even for a beginner like myself! Great forum/community too. Very interesting to read up what people are investing in. Reviewed on: 26th January 2021

Excellent hassle free investing

I joined 212 back in September once I knew about fractional investing . It is quick easy and superb value. I find my other trading account more restrictive due to the fees and having to wait for funds to clear. Reviewed on: 25th January 2021

Very professional service and excellently laid out.

The app has a professional functionality to it where the design is slick, organised and controlled. A great service for no cost makes it the best app out there. Reviewed on: 25th January 2021

Great invest and investment education app

Trading 212 platform is probably the best UK investment application with constantly updated features with ease of use and great customer service amongst others Reviewed on: 25th January 2021

Real value delivered

Started investing with T212 and it's been amazing. It makes financial markets easily accessible to the average retail investor. Love it! Reviewed on: 24th January 2021

Makes investing approachable

This app makes investing very simple and approachable. It has good order execution and the features like order limits and stop losses are helpful for people who want to use them. The support team is quick and helpful and it has a very active community who have productive conversations and help one another out. Would recommend! Reviewed on: 24th January 2021

Innovative Online Broker

Trading212 have a fantastic app and web platform which allows everyday people to invest in the stock market while circumventing high fees and minimum deposits which are common among traditional brokers. Perhaps most importantly, their customer service is very responsive via email. Reviewed on: 24th January 2021

Great app

I really enjoy Trading 212. Great app. Reviewed on: 24th January 2021

Amazing

Cheap, easy to understand, fast. Overall 9.5/10 Reviewed on: 24th January 2021

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