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Trading 212: Online Share Dealing reviews

Name: Online Share Dealing
Rating: 4.73 (238 reviews)

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4.70

Based on 238 reviews, last reviewed 21st Jan 2025

40% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

82%

13%

Latest highest rating:

5

Excellent service I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienc... Read more Reviewed on: 10th January 2025

Latest lowest rating:

1

Ridiculous KYC and AML processes! Ridiculous KYC and AML processes! Trading 212 subjected me to months of questions about my source of funds etc. I had to send them documents from year... Read more Reviewed on: 21st January 2025

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About this product

Looking for Trading 212 online share dealing reviews? See what people like you who have used this app before thought, in our Trading 212 reviews below. Trading 212 claim to provide an easy and powerful service that is 'perfect for both beginners and experts'. If you have used this trading app before, let others know what you thought on Smart Money People.

Trading 212 Online Share Dealing reviews (238)

Review of the Trading 212, Online Share Dealing:

Total waste of time, non existant customer service

I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Reviewed on: 20th December 2024

Reply from Trading 212 We regret to hear about your experience. Currently, we can only process ISA transfers to banks and providers that are supported on our platform. We are constantly working to expand the list of supported providers, but this process can sometimes take time. Regarding our customer service, our chatbot is programmed to provide the most relevant information as quickly as possible. Even though we are constantly trying to make it better, we understand that live agent support might be needed in certain situations, and we are sorry to hear your interaction with our team didn't meet your expectations If you would like to close your account, we can assist with that or you can do it yourself via the Menu. However, as a regulated broker, we are required by law to keep certain information for a period of 7 years. This is done to comply with the regulations that we follow. Would you please provide us with your ticket ID so we can take a closer look at your case? We will gladly take a closer look at your case and assist further. Response date: 27th December 2024

Amazing

Cheap, easy to understand, fast. Overall 9.5/10 Reviewed on: 24th January 2021

Best trade/investment app

Best app for trading/investing because it’s so much more simple than a lot of the others. I’ve downloaded so many others but never got anywhere because I couldn’t understand them until I found Trading212. Now I have a great portfolio and feel confident using the app Reviewed on: 24th January 2021

Good company that lets you invest easily

I found out about Trading212 around a year ago and since I started using it I found it very easy to trade with and the customer service is always available and fast Reviewed on: 24th January 2021

swift, simple and secure share deadling serivce

A great intuitive app for beginners to intermediate investors looking to speculate in the financial markets. Reviewed on: 24th January 2021

Easy to use, excellent detail.

Brand new to shares and stocks. This app helps make it easy. Reviewed on: 24th January 2021

Simply the best!

Been with T212 for years and wouldn’t use anyone else. Their platform is excellent as well as their customer support. Keep up the great work! Reviewed on: 23rd January 2021

Perfect for new investors with

Perfect for new investors to try out investing with small amount and build up overtime. Reviewed on: 23rd January 2021

Easy, reliable, modern, free

Great broker, free share dealing, constantly updated with new features, good customer support Reviewed on: 23rd January 2021

Great value available for all

The user interface is really easy, and its great to have a practice account option to try things out. Reviewed on: 23rd January 2021

Fast, user-friendly and trustworthy

Trading 212 provides all the needed tools and options needed to invest for me (pies, DRIP, DCA..). This is all fit into a very simple design without any hidden fees or complications. Reviewed on: 23rd January 2021

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