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Trading 212: Online Share Dealing reviews

Name: Online Share Dealing
Rating: 4.73 (238 reviews)

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4.70

Based on 238 reviews, last reviewed 21st Jan 2025

40% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

82%

13%

Latest highest rating:

5

Excellent service I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienc... Read more Reviewed on: 10th January 2025

Latest lowest rating:

1

Ridiculous KYC and AML processes! Ridiculous KYC and AML processes! Trading 212 subjected me to months of questions about my source of funds etc. I had to send them documents from year... Read more Reviewed on: 21st January 2025

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About this product

Looking for Trading 212 online share dealing reviews? See what people like you who have used this app before thought, in our Trading 212 reviews below. Trading 212 claim to provide an easy and powerful service that is 'perfect for both beginners and experts'. If you have used this trading app before, let others know what you thought on Smart Money People.

Trading 212 Online Share Dealing reviews (238)

Review of the Trading 212, Online Share Dealing:

Total waste of time, non existant customer service

I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Reviewed on: 20th December 2024

Reply from Trading 212 We regret to hear about your experience. Currently, we can only process ISA transfers to banks and providers that are supported on our platform. We are constantly working to expand the list of supported providers, but this process can sometimes take time. Regarding our customer service, our chatbot is programmed to provide the most relevant information as quickly as possible. Even though we are constantly trying to make it better, we understand that live agent support might be needed in certain situations, and we are sorry to hear your interaction with our team didn't meet your expectations If you would like to close your account, we can assist with that or you can do it yourself via the Menu. However, as a regulated broker, we are required by law to keep certain information for a period of 7 years. This is done to comply with the regulations that we follow. Would you please provide us with your ticket ID so we can take a closer look at your case? We will gladly take a closer look at your case and assist further. Response date: 27th December 2024

Perfect broker

Inovative, Suportive, simple to use Reviewed on: 23rd January 2021

The right trading platform for beginners

This is the second platform that I've used so far for trading stocks. The mobile app is really intuitive and user friendly but the browser version needs more work as the UI sometimes seems either too simplistic or too crowded with no sweet spot for the users. I would recommend this to anyone who is new to trading as they offer a big selection of well established stocks and new ones are being added on a regular basis. Also, I quite enjoy the no fee approach on trading. Reviewed on: 23rd January 2021

Trading 212 Rocks

I can’t believe I did not know about trading years ago. I highly recommend that investing in your future via this app has been an amazing experience and gave already introduced my children to it. Great job Trading212 Reviewed on: 23rd January 2021

Brilliant Beginners Platform

Great Beginners entry into buying stocks and shares. Zero Commission and you get a free share upon recommending someone! Great Customer Service as well Reviewed on: 23rd January 2021

The best commission free broker in the EU

Even though Trading212 has some issues, they are in my opinion the best commission free broker right now. Great UXUI, great selection of stocks, suppot replies quickly and they also have a live chat. They did add a 0.7% fee debit card depositing, but bank deposits are still free. Everything else is also free, no commissions, no spread / conversion fees, no inactivity fees. Even eToro, who claims to be a commission fee broker has withdraw, conversion, spread and inactivity fees. As of now I have not found a better alternative than Trading212 Reviewed on: 23rd January 2021

Fantastic platform. Very easy to use.

I started my serious trading/investing with this platform and it's very easy to use. Lots of tutorial videos to help customers. Reviewed on: 23rd January 2021

Great experience

Using the app for seven months is been easy to use. They have really good customer service a lot of tools which makes really easy for beginners Reviewed on: 22nd January 2021

Five star trading app

Keeps improving everyday!! Best easy to use trading app. You can start investing in a matter of seconds. Reviewed on: 22nd January 2021

Only positive experiences so far!

I am using T212 for 3 months and i only have positive things to say. Their Android app and their Web App is awesome! Especially if you're a beginner in trading! Quick deposits, quick withdrawals, quick order execution. The support is very thorough and generally i feel safe using them. If i could give more stars, i would. They have an online community too which is awesome! Reviewed on: 22nd January 2021

Best low cost broker around

Thrustworthy, with many great features + great communication with community. I´m using Trading212 for long term investing. Reviewed on: 22nd January 2021

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