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Trading 212: Online Share Dealing reviews

Name: Online Share Dealing
Rating: 4.73 (238 reviews)

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4.70

Based on 238 reviews, last reviewed 21st Jan 2025

40% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

82%

13%

Latest highest rating:

5

Excellent service I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienc... Read more Reviewed on: 10th January 2025

Latest lowest rating:

1

Ridiculous KYC and AML processes! Ridiculous KYC and AML processes! Trading 212 subjected me to months of questions about my source of funds etc. I had to send them documents from year... Read more Reviewed on: 21st January 2025

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About this product

Looking for Trading 212 online share dealing reviews? See what people like you who have used this app before thought, in our Trading 212 reviews below. Trading 212 claim to provide an easy and powerful service that is 'perfect for both beginners and experts'. If you have used this trading app before, let others know what you thought on Smart Money People.

Trading 212 Online Share Dealing reviews (238)

Review of the Trading 212, Online Share Dealing:

Total waste of time, non existant customer service

I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Reviewed on: 20th December 2024

Reply from Trading 212 We regret to hear about your experience. Currently, we can only process ISA transfers to banks and providers that are supported on our platform. We are constantly working to expand the list of supported providers, but this process can sometimes take time. Regarding our customer service, our chatbot is programmed to provide the most relevant information as quickly as possible. Even though we are constantly trying to make it better, we understand that live agent support might be needed in certain situations, and we are sorry to hear your interaction with our team didn't meet your expectations If you would like to close your account, we can assist with that or you can do it yourself via the Menu. However, as a regulated broker, we are required by law to keep certain information for a period of 7 years. This is done to comply with the regulations that we follow. Would you please provide us with your ticket ID so we can take a closer look at your case? We will gladly take a closer look at your case and assist further. Response date: 27th December 2024

Great for beginners and commission free

So far I've really enjoyed my experience using the platform, my only issue with it is the inability to check volume of trades & the market orders as they come in. Given there is no fee for placing buys and sells, that's a big up for beginners. Thumbs up 212 Reviewed on: 22nd January 2021

Trading 212 is the most reliable trading app

I have made so much money during the pandemic from this app. They are improving it every day and I think its the best trading app right now. Reviewed on: 22nd January 2021

Trading212

Very easy to use and navigate and the staff are always adding new features Reviewed on: 22nd January 2021

could do with better help here!

great idea, great prices (zero) for trades. i need to talk to someone. its me thats the customer. i am pleased with the amount of available stocks, but most likely will stay with my current provider with the bulk of my investing Reviewed on: 22nd January 2021

Excellent service, 100% free, engaged staff

Trading212 just works. It's 100% free, the app is exceptional, the staff is involved in the user community reading users' feedback and providing insights. Extremely recommended. Reviewed on: 22nd January 2021

Best broker

Best broker currently available in Croatia, I'll surely continue to use it! Reviewed on: 21st January 2021

A Great app to do your trading with!

I have used many apps (Revolut, flatex, various CFD brokers), yet I found Trading212 the best fit for me. Its easy and intuitive to use, you can even do some basic but useful charting, various important order-types are covered, you have tons of stocks to choose from and you have fractions trading which I love for creating your own so called baskets (mini-funds I call them;) all wrapped into a really well designed App - thats convenient, love it Reviewed on: 20th January 2021

Very comfortable UI

I like the overall UI/UX and everything is smooth Reviewed on: 20th January 2021

Great app, great web analysis toolk

Used these guys for about 3 months... tried the other big name apps too, this is by far the nicest to use.. great customer service too Reviewed on: 20th January 2021

Great value and easy ui

It’s straightforward.. and easy to use Reviewed on: 20th January 2021

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