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Trading 212: Online Share Dealing reviews

Name: Online Share Dealing
Rating: 4.73 (238 reviews)

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4.71

Based on 238 reviews, last reviewed 21st Jan 2025

40% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

82%

13%

Latest highest rating:

5

Excellent service I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienc... Read more Reviewed on: 10th January 2025

Latest lowest rating:

1

Ridiculous KYC and AML processes! Ridiculous KYC and AML processes! Trading 212 subjected me to months of questions about my source of funds etc. I had to send them documents from year... Read more Reviewed on: 21st January 2025

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About this product

Looking for Trading 212 online share dealing reviews? See what people like you who have used this app before thought, in our Trading 212 reviews below. Trading 212 claim to provide an easy and powerful service that is 'perfect for both beginners and experts'. If you have used this trading app before, let others know what you thought on Smart Money People.

Trading 212 Online Share Dealing reviews (238)

Review of the Trading 212, Online Share Dealing:

Total waste of time, non existant customer service

I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Reviewed on: 20th December 2024

Reply from Trading 212 We regret to hear about your experience. Currently, we can only process ISA transfers to banks and providers that are supported on our platform. We are constantly working to expand the list of supported providers, but this process can sometimes take time. Regarding our customer service, our chatbot is programmed to provide the most relevant information as quickly as possible. Even though we are constantly trying to make it better, we understand that live agent support might be needed in certain situations, and we are sorry to hear your interaction with our team didn't meet your expectations If you would like to close your account, we can assist with that or you can do it yourself via the Menu. However, as a regulated broker, we are required by law to keep certain information for a period of 7 years. This is done to comply with the regulations that we follow. Would you please provide us with your ticket ID so we can take a closer look at your case? We will gladly take a closer look at your case and assist further. Response date: 27th December 2024

commission

free of charge trading, good customer service Reviewed on: 18th January 2021

Easy to use service

Easy to use service great for beginners. Best in the UK Reviewed on: 18th January 2021

Commission free trading, great app.

Trading212 enables me to keep more of my trading profits as it doesn't charge commissions for trading. Reviewed on: 18th January 2021

Great Broker, stock market for the masses.

Trading 212 is a great little App that allows stock market investment to all rather than a high commission broker. Easy to use and something that I enjoy and would recommend. Reviewed on: 18th January 2021

Best out there

From all the EU/UK brokers out there, T212 is the absolute best. Even managed to convince a few friends and family to start investing thanks to the awesome platform Reviewed on: 18th January 2021

Investing made easy

I've always been an armchair investing and regret now making the steps in to creating an investment portfolio years ago. The thing that put me off was it seemed complicate and expensive to make investments. Trading 212 changed all that. Setting up an ISA investment account was quick and easy and the app so easy to navigate, fund and find the investments you want. All the complexity and costs of making individual investments have gone thanks to the T212 app. I now look forward to researching companies to invest in and follow their progress via the app. I couldn't be more happy with my T212 experience. Reviewed on: 18th January 2021

Amazing. Helpful. As good as it gets in trading imo.

I started this late last year due to covid and had a practice account for a while then I decided to take the plunge. I funded my account and went about it, checking everything , doing my research and checking all the platform details for the companies I have selected to invest in. So far all in all a really positive experience and would definitely recommend this to anyone who is interested in trading. Reviewed on: 18th January 2021

Great start to investing

I’m new to investing and I can now give it a go with a simple to use app and with the practise account I can try this with no risk and the referral system is a bonus Reviewed on: 18th January 2021

Very low fee, innovative, not everything available, late dividends

Came here for the promise of low fees, that was delivered (only securities lending is taken), definetelly has allowed me to be able to invest at all. Love fractional shares and pies, would like more transparency of the direction T212 is going (e.g. sudden changes like min €1 per pie slice and 0.7% deposit fee if not using bank transfers) but overall very pleased. Has a limited amount of stocks and has a problem with late dividend payments (although they said they were working on improving that) Reviewed on: 18th January 2021

Cheap and super functional

This is the cheapest ISA investment platform. It is gradually becoming a titan in terms of the funds/stocks it offers. I think the entire industry is going to have to wake up to the way Trading212 is doing things as I don't see many reasons for them to be viewed as realistic competition for the DIY investor 10/10 Reviewed on: 18th January 2021

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