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Trading 212: Online Share Dealing reviews

Name: Online Share Dealing
Rating: 4.73 (238 reviews)

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4.71

Based on 238 reviews, last reviewed 21st Jan 2025

40% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

82%

13%

Latest highest rating:

5

Excellent service I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienc... Read more Reviewed on: 10th January 2025

Latest lowest rating:

1

Ridiculous KYC and AML processes! Ridiculous KYC and AML processes! Trading 212 subjected me to months of questions about my source of funds etc. I had to send them documents from year... Read more Reviewed on: 21st January 2025

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About this product

Looking for Trading 212 online share dealing reviews? See what people like you who have used this app before thought, in our Trading 212 reviews below. Trading 212 claim to provide an easy and powerful service that is 'perfect for both beginners and experts'. If you have used this trading app before, let others know what you thought on Smart Money People.

Trading 212 Online Share Dealing reviews (238)

Review of the Trading 212, Online Share Dealing:

Total waste of time, non existant customer service

I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Reviewed on: 20th December 2024

Reply from Trading 212 We regret to hear about your experience. Currently, we can only process ISA transfers to banks and providers that are supported on our platform. We are constantly working to expand the list of supported providers, but this process can sometimes take time. Regarding our customer service, our chatbot is programmed to provide the most relevant information as quickly as possible. Even though we are constantly trying to make it better, we understand that live agent support might be needed in certain situations, and we are sorry to hear your interaction with our team didn't meet your expectations If you would like to close your account, we can assist with that or you can do it yourself via the Menu. However, as a regulated broker, we are required by law to keep certain information for a period of 7 years. This is done to comply with the regulations that we follow. Would you please provide us with your ticket ID so we can take a closer look at your case? We will gladly take a closer look at your case and assist further. Response date: 27th December 2024

A no-brainer, especially for beginners

Pros - Entirely Free. (even no FX fee) - Good UI and UX - Auto-invest - Investment Pies - Web interface Cons - Support is not the best - slow to respond. It would be good to scale up support team and add live chat (e.g. Intercom) Reviewed on: 18th January 2021

perfect for my needs

never had an issue wth deposits or withdrawals, the lack of fee's mean I can focus entirely on increasing my returns and the staff are amazingly helpful no matter the issue. the community forums are a positive place to hang out or exchange pointers and information and the platform is constantly expanding in size and features on offer. the best platform for retail investors in Europe by far. Reviewed on: 18th January 2021

Simple and straight to the point!

You got what you need! A simple interface to easily place orders and take your money when you need with no hassle. Reviewed on: 18th January 2021

Unmatched offering

There is currently no other service in Europe offering pies. And no service that costs nothing to the me. Reviewed on: 18th January 2021

Love the app and the community, great service.

Been using it for over 6 months now and will continue to do so Reviewed on: 18th January 2021

100% free trading!

I've been using t212 for a while now, the service is excellent and most importantly free. On top of this the trading 212 forum is the best I've found. Not only do you have new investors looking for help but more experienced investors that are only ever happy to help. Overall I struggle to say anything bad about the trading 212 experience. I highly recommend you try it out. To note I've been told that t212 is not for beginners and your better off paying a broker for advice. I think this is wrong and I have a paid subscription elsewhere, currently none of the recommendations this other paid broker have given are profitable yet my t212 account is up over 50% with self sourcing and forum recommendations through trading 212. The combined auto funding pie function with isa is a must have for a worry free future. Reviewed on: 18th January 2021

Hands down the best truly free investment platform.

Completely free investing platform with better execution than competitors. A responsive team on the forum who are quick to add new stocks if requested. A thoroughly better platform than the others, and importantly, no fees or charges for ISAs or investing accounts. Reviewed on: 18th January 2021

Excellent experience and highly recommended

I have used many brokers in my time so know the alternatives. Trading 212 impresses me a lot. The pros are: 0 fees (truely, no catch), 0 commission on currency exchange, fractional shares, autoinvest, pies, invest by value, great client community in which there is active participation by Trading 212 staff. Fast turn around on queries. Continual improvement of trading app that so as to regularly provide clients with innovative features. The new autoinvest into self-determined pies feature is revolutionary. You can make a pie that 5% Amazon, 5% Microsoft, etc. When you buy £100 worth of the pie you will be buying £5 worth of Amazon. I am an experienced investor and it is good for people like me - but particularly good for new investors. Rather than buy 1 share of Amazon, which costs around $3200 presently, you can buy as little as 0.001 share for $3.20. Since there is no fee, you can, at low cost, make many small investments, daily, weekly, monthly, building up savings as you like. This is impossible using brokers who charge £7.95 per trade or more. You can move in an out of positions without losing a fee each time. I am happy that Trading 212 is a company with a 10+ year history, profitable, FCA regulated and FSCS protection of cash balances. It is no surprise that they have rapidly grown and have been able to tell the user community that in January 2021 they now have 1 million user accounts and 2 billion assets under management. Reviewed on: 18th January 2021

So far so good

Satisfied with app features and support services! Reviewed on: 18th January 2021

Great app

Great app, user friendly with a strong community Reviewed on: 18th January 2021

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