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Trading 212: Online Share Dealing reviews

Name: Online Share Dealing
Rating: 4.74 (237 reviews)

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4.75

Based on 237 reviews, last reviewed 10th Jan 2025

67% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

82%

13%

Latest highest rating:

5

Excellent service I shave recently transferred in two Cash ISAs from other providers. The transfers were completed within 3 days which is the quickest I have experienc... Read more Reviewed on: 10th January 2025

Latest lowest rating:

1

Total waste of time, non existant customer service I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list... Read more Reviewed on: 20th December 2024

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About this product

Looking for Trading 212 online share dealing reviews? See what people like you who have used this app before thought, in our Trading 212 reviews below. Trading 212 claim to provide an easy and powerful service that is 'perfect for both beginners and experts'. If you have used this trading app before, let others know what you thought on Smart Money People.

Trading 212 Online Share Dealing reviews (237)

Review of the Trading 212, Online Share Dealing:

Total waste of time, non existant customer service

I wanted to transfer an ISA from another provider to Trading 212 but was not able to as the bank that I had the ISA with was not on Trading 212's list! Their customer service is non existant as you cannot talk to anyone other than by the chat function and even then it takes ages for a response. As they were not able to do what I wanted, I asked them to delete all my info (NI no, dob, address, copy D/L etc etc) from their records and was very displeased when I was told they could not do so for 7 years due to regulations!!! Reviewed on: 20th December 2024

Reply from Trading 212 We regret to hear about your experience. Currently, we can only process ISA transfers to banks and providers that are supported on our platform. We are constantly working to expand the list of supported providers, but this process can sometimes take time. Regarding our customer service, our chatbot is programmed to provide the most relevant information as quickly as possible. Even though we are constantly trying to make it better, we understand that live agent support might be needed in certain situations, and we are sorry to hear your interaction with our team didn't meet your expectations If you would like to close your account, we can assist with that or you can do it yourself via the Menu. However, as a regulated broker, we are required by law to keep certain information for a period of 7 years. This is done to comply with the regulations that we follow. Would you please provide us with your ticket ID so we can take a closer look at your case? We will gladly take a closer look at your case and assist further. Response date: 27th December 2024

Easy to use platform lots of great features

Easy to use platform lots of great features Reviewed on: 20th March 2024

Good investment platform

This is a good platform for investment with low fees Reviewed on: 16th March 2024

Best stock investment platform and free ofcourse

I like the fact that you can invest in many stocks unlike other who have limited stocks. Reviewed on: 16th March 2024

Used them since 2019 very good - feels like the cutt...

Used them since 2019 very good - feels like the cutting edge - compared to the outdated conventional service of HL … when it comes to the UK anyways Reviewed on: 15th March 2024

Really good.

Really good. Transtioned from Freetrade. Reviewed on: 15th March 2024

Very good, easy to understand, easy to use and good...

Very good, easy to understand, easy to use and good options Reviewed on: 15th March 2024

As a beginner investor, I found this platform very h...

As a beginner investor, I found this platform very helpful, easy to use and with plenty of information. Surprisingly, its free and without any awfully hidden or tricky charges. Reviewed on: 15th March 2024

Good share ISA products

5.2% interest rates for non-investing money is a life changing plus tax free! Reviewed on: 15th March 2024

Easy to use website and mobile app with low fees

Easy to use website and mobile app with low fees Reviewed on: 14th March 2024

Great for everyone

Great for beginners, easily accessible and easy UI, and great for even experienced investors, as there is a huge variety of stocks/shares available Reviewed on: 14th March 2024

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